Eclipse
Gulshan Bihari
Software Test Engineer
New Delhi
Summary
Detail-oriented Lead QA Engineer with 9+ years of experience in functional testing, API testing, and database validation. Led QA teams to enhance test coverage and minimize defects in Agile environments. Skilled in manual and automation testing methodologies, delivering quality assurance solutions that align with business objectives.
Overview
2
2
Languages
2
2
Certifications
10
10
years of professional experience
Work History
Lead Test Engineer
Intense Technologies Limited
Sonipat
12.2020 - 04.2026
- Spearheaded end-to-end QA lifecycle for the UniServe Reach CCM platform, ensuring on-time delivery for 7+ enterprise clients including Tata AIG, Care Health Insurance, Adani Electricity, Strides Software, and Bliss International School.
- Designed and executed 500+ test cases covering functional, regression, integration, and UAT scenarios, reducing post-release defect leakage by 40%..
- Conducted API testing via Postman for RESTful endpoints, validating request/response integrity, authentication flows, and edge-case error handling.
- Managed test data setup and validation across SQL, PostgreSQL, and MongoDB databases using DBeaver and SQL Developer to verify backend data accuracy.
- Collaborated with cross-functional teams (Dev, BA, DevOps) in Agile sprints, owning JIRA defect triage and status reporting with zero SLA breaches.
- Mentored junior QA engineers, established quality standards, and authored reusable test documentation including test plans, test strategies, and RTM.
- Product: UniServe Reach – Enterprise Customer Communication Management (CCM) Platform
Senior Quality Assurance Analyst
Power2sme Pvt Ltd
Gurugram
03.2018 - 12.2020
- Executed system, regression, and integration test cycles for a B2B procurement platform serving SMEs, reducing critical bug escapes by 30% within 6 months.
- Designed comprehensive test plans and test cases for purchase order workflows, vendor management, and payment gateway modules.
- Identified and tracked 200+ defects via JIRA, coordinating closely with development teams for root-cause analysis and timely resolution.
- Participated in daily Scrum ceremonies, sprint planning, and retrospectives — consistently meeting release milestones in an Agile environment.
Quality Analyst Engineer
Aman Travels Limited
New Delhi
03.2017 - 03.2018
- Performed functional and UI testing for booking, reservation, and travel management modules, ensuring seamless end-user experience across web platforms.
- Conducted backend validation of booking data and passenger workflows via manual database queries, catching 50+ data integrity issues pre-release.
- Authored detailed test cases and defect reports for front-end modules using MS Excel, improving test documentation quality and traceability.
Software Test Engineer
Moglix
09.2016 - 04.2017
- Executed test scenarios for e-commerce platform, ensuring comprehensive coverage of product catalog, order management, cart, and checkout workflows.
- Created and executed test scenarios for an e-commerce platform covering product catalog, order management, cart, and checkout workflows.
- Conducted B2C feature testing during peak traffic campaigns, performing sanity and smoke testing for high-volume SKUs and promotional flows to ensure system reliability.
Education
Bachelor of Technology (B.Tech) - Information Technology
Poornima College of Engineering
Rajasthan06-2016
Skills
Testing Types: Functional Regression Integration System Smoke Sanity UAT
Automation: Selenium Web Driver with Java Page Object Model (POM) Maven
API Testing: Postman REST API Validation JSON/XML Payload Testing API Automation
Other: MS-Office Adobe Photoshop
Software
VS code
Postman
Jira
SQLDeveloper/MongoDB Compass
Adobe Photoshop/Excel
Certification
Apache JMeter Pro – Performance Testing Certification
Interests
Problem Solving and Logical Puzzles
Technology Blogs and Tech Communities
Chess and Strategy Games
TOOLS & TECHNOLOGIES
- Automation: Selenium Web Driver | Java | Maven | POM Framework
- API: Postman
- Other Tool: MS-Office | Adobe Photoshop
- Database: SQL Developer | Postgress SQL | MongoDB Compass
- Bug Tracking: JIRA
- IDEs: Eclipse | VS Code
- Other: Git | Agile | Adobe Photoshop | MS Office Suite
Timeline
Lead Test Engineer
Intense Technologies Limited
12.2020 - 04.2026
Senior Quality Assurance Analyst
Power2sme Pvt Ltd
03.2018 - 12.2020
Quality Analyst Engineer
Aman Travels Limited
03.2017 - 03.2018
Software Test Engineer
Moglix
09.2016 - 04.2017
Bachelor of Technology (B.Tech) - Information Technology
Poornima College of Engineering