Gunashree M Swamy
Sales Support Engineer
Bangalore
Summary
To work in a challenging and competitive job environment, where I would be able to significantly contribute to the organization’s requirements while continuously enhancing my skill-set.
Overview
5
5
years of professional experience
Work History
Sales Support Engineer
ABB GISL
07.2021 - Current
- Experience: 4.8 years (Date of joining the company: July 1st 2021 – December 31st 2022 [TPC employee] & January 1st 2023 onwards on role)
- Sales & Proposal Support: Collaborate with the sales organization and customers throughout the proposal cycle, preparing technical descriptions of applied products and technologies, determining costs, finalizing documentation, and serving as the technical point of contact in assigned regions.
- Project Leadership & Technical Training: Act as a customer focal point, independently leading major proposals, standards, and spare RFQs across globe. Conduct technical training for engineers, providing guidance on process workflows. Successfully expanded responsibilities to support additional countries through effective customer engagement.
- Strategic Initiatives: Participate in project kick-off meetings. Conduct lost proposal analysis, identify root causes, and recommend corrective actions in cooperation with sales and local business units for improved future outcomes.
- Field Instrumentation Expertise: Specialized in flow, level, pressure, and temperature measurement technologies. Experienced in product selection and configuration, cost modeling, technical documentation compliance and resolution of technical queries.
- Digital Tools & Industry Knowledge: Skilled in Salesforce Opportunity Management, Reports, and Dashboards. Well-versed in international standards and industrial process workflows across Power, Water, Metals & Minerals, Oil & Gas, and Pulp & Paper sectors.
- Core Competencies: Proficient in negotiation, vendor document review and technical bid evaluations.
Education
BE - Electronics & Instrumentation Engineering
Dayananda Sagar College of Engineering
Bangalore01.2021
PUC - undefined
Alpine Composite PU College
01.2016
10th - undefined
D.A.V. Public School
01.2014
Skills
Effective communication
Collaborative teamwork
Prioritization and scheduling
Adaptable and reliable
Customer service optimization
Declaration
I hereby declare that the information stated and furnished above are true and correct to the best of my knowledge and understanding. Regards, Gunashree M Swamy
Timeline
Sales Support Engineer
ABB GISL
07.2021 - Current
PUC - undefined
Alpine Composite PU College
10th - undefined
D.A.V. Public School
BE - Electronics & Instrumentation Engineering
Dayananda Sagar College of Engineering