Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gunja Jain

Gunja Jain

Enterprise Analytics Leader
Hyderabad

Summary

A well-admired Enterprise Data Analytics Thought Leader with 15 years of industry experience in Enterprise Data Analytics, Strategic Product design, Consumer/Marketing Analytics, Consulting, setting up right team from scratch and business solutioning.

Focus is always to make organizations more mature and stronger, in terms of Product design and socializing, People/Team maturity, business level involvement and taking end to end ownership. Excel at stakeholder management, conflict resolution, business, and techno savvy solutioning.

Motivate myself by driving value constantly with outcome-based delivery model. Second factor which makes high in energy is enabling downstream, empowering them, and making successors in different business areas. A great believer of coaching and mentoring, enabling people real time by standing as a strong support, drive from front, well-articulation, and detailed conversation. Recognized for inspiring team members to excel and having enterprise mindset to reimagine processes.

Treat people with respect and expect to get treated respectfully with transparency which helps to get best out of capabilities.

In the current role, Responsible for directly managing multiple capabilities in healthcare space e.g. Responsible for building entire Consumer Marketing Analytics Strategy, Healthcare Provider New modern IT system (Strategic Provider System) and its operation function as full stack leader, Techno functional capabilities, Data analytics and solution, technology support for Government business.

Overview

15
15
years of professional experience

Work History

Senior Delivery Manager

Legato Health Technologies
Hyderabad
01.2020 - Current

· Handling portfolio of Enterprise Data Analytics in healthcare provider space (Strategic Provider System – more than $250K engagement), Provider Business operation, Health economics, Consumer/Marketing Analytics, BSA/Product Capability, & Commercial Risk Adjustment IT solutioning (Healthcare Exchange)

· Potential to build in-house capability and run end to end

· Successfully have taken the 100% ownership from India, and became direct IT partners for business teams in various applications to mature Global Capability Center

· Built BSA – Techno US healthcare Functional capability in India

· Handling a portfolio of 700+ at present across different verticals of Elevance business


Portfolio handled in Legato & Outcomes

· Marketing Analytics - CRM Omnichannel Marketing

- Built Marketing Analytics Team on Cloud marketing data strategy, Campaign design and customer journey builder for enrolment and retention strategy

- Migration of Marketing data strategy from SQL server to AWS

· Data Distribution and Transformation – Enterprise Data Analytics

- Proactive Vendor Strategy – 2020 EDA Saving - $72,530 & 2021 - $1,404,083

- In-house Product Design, DaaS (Data as a Service), Faster Data Delivery by 10x

· Strategic Provider System/EPDS V2 – Enterprise Data Analytics

- One of the Elevance Blue chips initiative worth $250M

- Set up right team, drove accountability for transforming legacy provider ecosystem from multifaceted and cumbersome to more robust, modern, logically/functionally strong to improve data quality, productivity, and user experience.

- 100% accountability in all providers legacy applications from India

- Strong relationship across different Anthem partners, Vendors, and business

- Successful collaboration by running SWAT, WAR rooms between Claims IT, SPS and legacy platform

· Commercial Risk Adjustment, HIX – Enterprise Data Analytics

- 100% accountability from India, direct IT partner for business team for Affordable Care act claims submission as per CMS guideline

- Robust partnership to achieve/exceed goals with $550M total value generated in 2020-year submission

- RA opportunity leakage reduced to $3.5M, 99%+ CMS acceptance

- 80% reduction in production job failure

· BSA/DA Competency, SAS Ad-hoc reporting, and B&C – Enterprise Data Analytics

- Successfully build techno functional competency by different healthcare pillars to drive from front to take 100% accountability

Manager Analytics

Novartis
Hyderabad
08.2016 - 01.2020

· Act as a technical consultant around organization centralized data strategy, conceptualization & innovation in Novartis

· Build in-house data analytics capability along with vendor retrenchment

· Conducted Novartis Global level workshop on data strategy planning and strategy across all function of Novartis like Procurement, clinical, risk and compliance, etc.

· Developed Survey analytics solution

· Build capability on BI competency like Tableau, qlik Sense, alteryx and BI data strategy

· Built omni channel campaign solution

· Technical mentor for delivery project teams

Manager Analytics

Optum
Hyderabad, Telangana
03.2012 - 08.2016

• One of the early joiners with Optum analytics team to start Optum Health Consumer/ Marketing Analytics
• Set up Propensity enroll indexing which lift 23% in member enrollment
• Population health data build and automate model scoring which saved $63K
• Reduced the vendor cost survey reporting and developed in-house which saved $64K/quarter
• Automated the survey analytics which saved $32,864
• won the first Ignite DataViz Challenge – solution building around Nurse line cum customer survey analytics solution which had monetary impact of $116K
• Built in-house capability on omni channel Campaign solution
• Set up Data quality for Medicaid/Medicare business on provider payment, 835 transactions
• Handled team of 40 associates

Education

Master of Science - Computer Science

University of Nagpur
Nagpur
07.2007 - 01.2009

Skills

    Enterprise Data Analytics

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Accomplishments

· Member of POSH Committee to drive POSH awareness, case investigation

· Partnership with Associate relation – HR team on Domestic Enquiry to solve cases as an enquiry officer

· Rewards and Recognition Program Ambassador and Culture champion

· Conceptualization of presentations, strategic slides on capability, success story, journey, and any executive level presence etc.


Timeline

Senior Delivery Manager

Legato Health Technologies
01.2020 - Current

Manager Analytics

Novartis
08.2016 - 01.2020

Manager Analytics

Optum
03.2012 - 08.2016

Master of Science - Computer Science

University of Nagpur
07.2007 - 01.2009
Gunja JainEnterprise Analytics Leader