Gunjan Mohinani
Ambernath
Summary
Dynamic Guest Relation Executive with a proven track record at Rustomjee Urban Woods, excelling in client relations and event coordination. Leveraging CRM software proficiency and active listening skills, I enhance guest experiences and drive customer satisfaction, consistently achieving high engagement levels through effective communication and collaboration.
Overview
6
6
years of professional experience
Work History
Guest Relation Executive
Rustomjee Urban Woods
Kalyan
12.2024 - 01.2026
- Welcomed and assisted clients, fostering positive first impressions and enhancing overall guest experience.
- Managed front office operations, ensuring seamless business functionality and guest service.
- Coordinated events and followed up on sales initiatives, driving customer engagement and satisfaction.
- Maintained accurate visitor records and appointment logs for seamless operations.
- Scheduled meetings and provided comprehensive project information to facilitate communication.
Front Desk Executive
Globus Events
Dombivli
01.2020 - 12.2024
- Managed over 50 daily visitors, ensuring positive experiences and satisfaction.
- Delivered AV presentations and guided informative site tours, enhancing visitor engagement.
- Assisted clients with documentation and flat allocations, facilitating accurate and timely processing.
- Coordinated with maintenance and housekeeping teams to support seamless daily operations.
- Prepared daily, weekly, and monthly MIS reports to provide insights into performance metrics.
Education
Higher Secondary Certificate (HSC) -
01.2018
Secondary School Certificate (SSC) -
01.2016
Skills
- Client relations
- Sales coordination
- Event coordination
- CRM software proficiency
- POS systems expertise
- Documentation support
- Audio-visual presentations
- Team collaboration
- Multilingual communication abilities
- Active listening skills
Hobbies and Interests
- Dancing & Music
- Henna Art (Freelance Designing)
- Event Management
- Sports and Gym Enthusiast
Personal Information
- Date of Birth: 05/11/2000
- Gender: Female
- Marital Status: Single
Languages
- Hindi
- English
- Marathi
- Sindhi, Native
Timeline
Guest Relation Executive
Rustomjee Urban Woods
12.2024 - 01.2026
Front Desk Executive
Globus Events
01.2020 - 12.2024