Gunjan Gururaj Joshi
Pune
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Medical Administrative Assistant
Panel Physician Immigration
06.2022 - 08.2024
- The roles and responsibilities include internal administrative procedures, determine and establish office procedures and routines supervision and training of other staff, initiation and maintenance of confidential data
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Built and maintained excellent customer relationships going above and beyond to accommodate unusual requests.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Sales Associate & Supervisor
Michael Kors
10.2021 - 02.2022
- Gaining the experience of worldly interactions gained over the year. These day-to-day customer interactions have added value to my understanding of consumer services
- Tactful management and maintenance of employee-manager relationships has been a major takeaway from the work experience gained at Michael Kors
- Provided positive first impressions to welcome existing, new, and potential customers. Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assistant Researcher
Starlight Foundation
01.2021 - 12.2021
- As a researcher the role primarily included researching opportunities of funding and youth support activities.
- Boosted the quality of research findings through meticulous attention to detail and thorough review of data.
- Ensured strict adherence to ethical guidelines throughout all research activities, upholding the integrity of the scientific process.
- Meticulous planning and implementing of all events organised.
Human Resources Intern
TATA Motors
01.2019 - 12.2019
- A study to understand organisational culture at Tata Motors Grihini Social Welfare Society
- The tenure included council and team leaders, conducting various workshops for building rapport, assessing reports and CSR duties
- Using testing tools like the Myers-Briggs Type Indicator for result accuracy
- Developed strong written and verbal communication skills.
- Compiled and analyzed employee feedback to improve organizational policies.
Education
Post-Graduate Certificate - Human Resources Management
York University
01.2023
Bachelors of Arts - Psychology
Modern College Of Arts, Science and Commerce
01.2019
Skills
- Languages : Marathi, Hindi, English, Kannada
- Soft Skills : Customer service, Customer and client relations, Problem Solving,
- Professional skills- Microsoft, HRMS, Scheduling, Administrative skills, Recruitment, Training
Timeline
Medical Administrative Assistant
Panel Physician Immigration
06.2022 - 08.2024
Sales Associate & Supervisor
Michael Kors
10.2021 - 02.2022
Assistant Researcher
Starlight Foundation
01.2021 - 12.2021
Human Resources Intern
TATA Motors
01.2019 - 12.2019
Bachelors of Arts - Psychology
Modern College Of Arts, Science and Commerce
Post-Graduate Certificate - Human Resources Management
York University
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