Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gurcharan

Gurcharan

Gurugram

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Macquarie Group
Gurugram
12.2023 - Current
  • Conducted support and troubleshooting within AWS environments and EKS Kubernetes
  • Demonstrated strong analytical and problem-solving capabilities handling P1, P2, and P3 tickets effectively
  • Directed evaluation and control of business requirements essential to APRA reporting with AXIOM.
  • Automated data purging and archiving processes with Control-M Job

Technology Lead

Sopra Steria
Noida
06.2022 - 12.2023
  • Expertise in strategic implementation across AWS Cloud services such as EC2, ALB, and S3
  • Managed intricate architecture with over 200 EC2 instances across numerous accounts.
  • Ensured seamless functionality of Development and Test systems through regular oversight
  • Extensive global experience in 24/7 uptime environments
  • Coordinate with product owners and stakeholders to ensure timely build and deployment
  • Performed timely monthly OS updates leveraging both manual methods and automation.

Technology Analyst

Infosys LTD
Chandigarh
10.2018 - 05.2022
  • Implemented Infrastructure as Code practices for streamlined provisioning.
  • Extensive experience in build, release, change, and incident management within the IT industry
  • Recorded new releases and production issues on Confluence
  • Reduced manual errors through task automation
  • Ensure consistent operational functionality through routine assessments
  • Well-experienced in deployment, migration support, error handling, and troubleshooting using various logs.
  • Deployed applications using IBM UCD and UCR tools

Associate Technical Operations

IBM India PVT LTD
Hyderabad
02.2016 - 10.2018
  • Performed Level 2 support on Linux, Windows, and Solaris servers.
  • Applied patches and performed iFix implementations as required
  • Delivered around-the-clock production support to client services

Education

B.Tech -

SUS, Tangori Affiliated To Punjab Technical University
08-2014

Intermediate - Science

C.B.S.E
04-2010

High School -

C.B.S.E
03-2008

Skills

  • AWS Cloud Solutions
  • Kubernetes Administration
  • Github
  • Jenkin
  • Helm
  • Grafana Performance Monitoring
  • System Administration
  • Linux System Administration
  • Autosys Job Scheduling
  • Control-M Workflow Management
  • SQL
  • Web Service Management
  • Jira
  • Service Now
  • BMC
  • Confluence

Certification

  • RedHat Certified Engineer in Red Hat Enterprise Linux 7.1
  • Red Hat Certified System Administrator in Red Hat Enterprise Linux 7.1
  • ITIL Foundation Certificate in IT Service Management (ITIL 4 Edition)
  • IBM Certified System Admin WebSphere application Server Network Deployment v8.5.5

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Timeline

Assistant Manager

Macquarie Group
12.2023 - Current

Technology Lead

Sopra Steria
06.2022 - 12.2023

Technology Analyst

Infosys LTD
10.2018 - 05.2022

Associate Technical Operations

IBM India PVT LTD
02.2016 - 10.2018

B.Tech -

SUS, Tangori Affiliated To Punjab Technical University

Intermediate - Science

C.B.S.E

High School -

C.B.S.E

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Gurcharan