Guriqwal Singh Dhillon
LUDHIANA
Summary
Dynamic Chef Manager with extensive experience at CHAWLAS 2/NEW ERA, excelling in menu planning and inventory rotation. Proven ability to train and elevate kitchen staff, ensuring top-notch food quality and safety standards. Adept in banquets and catering, delivering exceptional culinary experiences while maintaining budgetary constraints.
Results-driven Restaurant Manager with proven expertise in staff training, customer service, and operations management. Focused on optimizing team performance and enhancing service quality.
Overview
10
10
years of professional experience
2030
2030
years of post-secondary education
Work History
Restaurant Manager
Chawlas 2 since 1960 Restaurant and Bar
Mohali sector 127
11.2022 - Current
- Managed daily restaurant operations and ensured smooth service flow.
- Trained and supervised staff on customer service standards and procedures.
- Developed and implemented staff schedules to optimize team performance.
Assistant Restaurant Manager
Bonfire Restobar
Mohali sector 114
03.2021 - 10.2022
- Supervised daily restaurant operations and ensured compliance with health standards.
- Trained and mentored staff to enhance customer service skills and team performance.
- Coordinated staff schedules to optimize service during peak hours.
Training Captain
Lounge seven restaurant and bar
Zirakpur
01.2019 - 10.2020
- Led training sessions for new staff on service standards and procedures.
- Developed training materials to enhance employee knowledge and skills.
- Facilitated role-playing exercises to improve customer interaction techniques.
Guest Service Associate
comfort in
Bathinda
11.2017 - 12.2018
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Answered guest inquiries promptly, providing information about amenities and services.
- Managed reservation systems to ensure accurate bookings and guest preferences.
TRANING FROM 5STAR
Suryagarh
RAJASTHAN
04.2016 - 11.2017
- Completed special projects under manager guidance.
Education
Shakti Public Senior Secondary School
Machhiwara ,Punjab Bachelor of Hotel Management - Hospitality Management
Saraswati Group of Colleges, Mohali
Mohali ,PUNJAB 04.2014 - 10.2018
Skills
- Inventory Rotation
- Banquets and Catering
- Restaurant Operations
- Menu Planning
- Staff training
- Customer service
- Operations management
- Staff scheduling
- Customer relationship management
- Performance evaluation
- Team building
- Effective communication
- Problem solving
- Time management
- Leadership development
- Team management
- Staff management
- Complaint resolution
- Menu development
Languages
Punjabi, English, Hindi
First Language
English
Advanced
C1
Timeline
Restaurant Manager
Chawlas 2 since 1960 Restaurant and Bar
11.2022 - Current
Assistant Restaurant Manager
Bonfire Restobar
03.2021 - 10.2022
Training Captain
Lounge seven restaurant and bar
01.2019 - 10.2020
Guest Service Associate
comfort in
11.2017 - 12.2018
TRANING FROM 5STAR
Suryagarh
04.2016 - 11.2017
Bachelor of Hotel Management - Hospitality Management
Saraswati Group of Colleges, Mohali
04.2014 - 10.2018
Shakti Public Senior Secondary School