Strategic Human Resources Professional and HR Business Partner with expertise in HR operations, policy development, statutory compliance, and payroll coordination. Collaborates with senior stakeholders to align people strategies with business objectives, drive process optimization, and enhance employee engagement. Delivers scalable HR solutions that support sustainable business growth.
Developed and implemented HR policies, SOPs, and statutory compliance frameworks in line with labor laws.
Coordinated performance management cycles and employee engagement initiatives, enhancing training and capability-building programs.
Drove cost optimization initiatives, successfully reducing administrative and operational expenses by up to 25% through vendor negotiation and process improvements.
Maintained dashboards, and compliance reports for management review and audits.
Led office administration and facilities management, streamlining vendor management, procurement, asset tracking, and budgeting support.
Ensured smooth coordination with housekeeping, security, IT, and maintenance vendors for uninterrupted operations.
Independently managed a co-working space vertical, handling daily operations, client onboarding, agreements, billing, renewals, and space utilization.
Acted as a single point of contact for co-working clients, ensuring high satisfaction and efficient issue resolution.
Strategically collaborated with colleges and universities to establish institutional partnerships for training, outreach, and talent engagement initiatives.
Supported organizational growth by strengthening collaboration.
US Counsellor
Global Opportunities Pvt. Ltd.
Delhi
07.2022 - 10.2023
Guided students in selecting appropriate universities and programs based on their profiles and desired courses for overseas education.
Guided students in selecting suitable universities and programs based on their academic goals and interests.
Assisted students in enhancing academic and extracurricular profiles to strengthen college applications.
Facilitated workshops and seminars to enrich educational experiences and foster active learning.
Strategize and participate in business development and marketing activities.
US Counsellor
Rightway Study Solutions
Punjab
01.2019 - 06.2022
Guided students in course selection, aligning courses with interests and abilities for optimal academic paths.
Counseled students on career options and developed job search skills to enhance their employability.
Coordinated with finance counselors to monitor and support students' financial and academic progress.
Addressed customer inquiries by actively listening and providing appropriate responses., resolved concerns promptly, and escalated major issues to supervisor for further action.
Responded to incoming calls, addressing customer inquiries and concerns effectively.
Sales Manager
AJS Riders (Royal Enfield Showroom)
Bareilly
01.2018 - 01.2019
Recognized for increasing sales revenue by 10% in the first 60 days.
Developed strategies to target new markets based on competitor behavior analysis, expanding market reach.
Facilitated weekly meetings with sales consultants to strategize solutions for sales challenges, improving team focus.
Coordinated promotional events and engaged with community to enhance brand visibility and drive sales growth.
Enhanced the success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Resolved customer relations issues with a positive attitude, enabling quick resolution and client satisfaction.
Guided the team in achieving project goals through effective communication and collaboration. by fostering enthusiasm and incorporating feedback to enhance performance.
Transport Manager
Invertis University
Bareilly
07.2015 - 08.2018
Coordinated daily transportation for 41 buses and 4 cars by developing efficient routes and schedules, enhancing service reliability.
Oversaw team of 60 drivers and helpers, reviewing performance to enhance student safety.
Led driver safety awards program to incentivize safe driving practices and foster a culture of safety among staff.
Implemented GPS technology to monitor vehicle conditions and ensure compliance with safety standards.
Monitored safe operations by conducting field safety audits.
Directed staff activities for repairs and maintenance of equipment, vehicles, and facilities.
Reduced costs 10% through on time repairs and services.
Technical Sales Executive
Cross Web Technologies
Noida
04.2014 - 05.2015
Conducted cold calling and outreach, building robust sales pipeline.
Provided technical expertise and recommendations that improved systems and processes, leading to cost savings and increased productivity.
Addressed customer issues promptly, enhancing service quality and contributing to customer satisfaction.
Troubleshot issues and escalated them to the relevant department for resolution.
Commerce Faculty
Popular Commerce Academy
Bareilly
Evaluated student assignments and coursework, providing feedback that enhanced understanding and academic performance.