

Results-driven Assistant Manager with over 8 years of experience in IT, specializing in OutSystems development. Proven expertise in leading projects, enhancing team productivity, and ensuring seamless execution of software solutions. Adept at stakeholder management, process improvement, and leveraging low-code platforms to achieve business goals. Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
The system enhances Singapore's industrial and business environment with streamlined processes for tenancy allocation, lease management, product inspection, and charge management. The user-friendly application supports efficient management of tenancies, lease renewals, customizable land area selections, product inspections, and charge management, aiming to make Singapore's land space more manageable and trackable.
Singapore digitizes processes like applying for a Lasting Power of Attorney (LPA), submitting Deputy reports, and requesting Certified True Copies (CTCs) of LPAs. The platform reduces LPA application time from three weeks to 15 minutes by leveraging Singpass authentication and secure digital signatures. This transformation enhances user experience and security, making it easier for citizens to manage their affairs and assisting those incapable of managing their property and personal welfare
1. PCP (Professional Conversion Program):
- Facilitates career transitions into social services, helping secure jobs as social workers and therapists.
2. SFSA (Social and Family Service Agencies):
- Provides essential services like childcare and eldercare, contributing to job creation and economic stability.
3. SFQA (Social and Family Quality Service Awards):
- Promotes service excellence, ensuring job security by maintaining high standards in social and family services.
These initiatives support job creation, economic stability, and service excellence within Singapore's social service sector.