Gurpreet Kaur
Delhi
Summary
ERP Functional Consultant with 10+ years leading Microsoft Dynamics 365 Business Central & Navision implementations for clients across India, the Middle East, Australia, and Africa. Known for translating messy business requirements into clean ERP solutions — from first client conversation through FRD, configuration, data migration, and go-live support. Comfortable owning a project end-to-end and training teams to run with it after handover.
Overview
12
12
years of professional experience
Work History
Functional Consultant
Inoday Consultancy Services Pvt. Ltd.
04.2023 - Current
- Own end-to-end ERP implementations for external clients — requirement discovery, FRD, Fit-Gap analysis, configuration, and go-live — across finance, sales, purchase, and inventory modules.
- Collaborated with technical teams to customize ERP functionality and develop custom reports that enhanced system usability.
- Structured Chart of Accounts and configured VAT/TDS/TCS/GST setups for statutory compliance across multiple client engagements.
- Managed master data setup and migration (customer, vendor, item) to ensure seamless go-lives and data integrity.
- Executed UAT cycles and delivered post-go-live training, reducing client escalations during handover period.
- Microsoft Dynamics NAV 2016 & Business Central
Sr. ERP Administrator
Steelbird Hi-Tech India Ltd.
04.2017 - 03.2023
- Managed internal ERP for three Group companies, mapped new requirements into Business Central, and coordinated vendor custom builds to enhance system functionality.
- Implemented Indian taxation setups (GST, TDS, TCS) and governed master data management for customer, vendor, item, and location to maintain compliance and data integrity.
- Resolved day-to-day system errors across sales, purchases, payments, manufacturing, and quality workflows for operational users.
- Conducted onboarding and system training for new users across Sales, Purchase, Inventory, and Finance modules to ensure effective system utilization.
- Microsoft Dynamics NAV 2016, 2018 & Business Central | Supported 3 Group entities: Steelbird Hi-Tech, 3 Generations, GLL Industries
Asst. Manager- Franchise Operations
Liv India Management Pvt. Ltd.
05.2014 - 03.2017
- Oversaw sales lifecycle from order to cash, facilitating effective customer account management.
- Managed vendor lifecycle from onboarding to dispute resolution, ensuring seamless customer account management.
- Recorded Purchase, Sales, Services, and Expense transactions in Tally ERP 9, maintaining accurate financial records and filing systems.
- Tally ERP 9
Foodtek Group Pty Ltd.
- Conducted requirement discussions, prepared FRDs, and led Fit-Gap analysis to align client needs with Business Central functionality.
- Reviewed the client's trial balance to design a tailored Chart of Accounts and configured General Posting setups for Vendors, Customers, Banks, Vouchers, Inventory, Sales, Purchase, and VAT.
- Rebuilt the end-to-end sales cycle (order entry to invoice posting), cutting processing time for 300–400 daily invoices.
- Used Dimensions in Business Central to deliver customized financial and operational reports per client requirements.
- Australia | Meat Trading
Welbilt Middle East
- Ran requirement-gathering sessions to identify pain points and proposed tailored Business Central solutions.
- Configured Chart of Accounts, system setups, and Dimensions aligned to financial reporting needs.
- Designed and customized the full Quality Management module covering Incoming, In-Process, and Outgoing inspections.
- Integrated Business Central with the client's custom customer portal via API, enabling seamless data flow and a more efficient sales process.
- Configured intercompany transactions and consolidations across group entities.
- Traveled to Dubai to deliver on-site user training and support go-live.
- Dubai & India | Commercial Kitchen Equipment
Central Common Cold Store
- Led requirement-gathering to understand complex business processes and finalized a Dimensions structure to support financial reporting.
- Configured VAT setups for accurate automatic VAT calculation.
- Built complex finance reports using Financial Reports (formerly Account Schedules).
- Implemented the base Fixed Assets module for efficient asset management.
- Seychelles | Fisheries
Ile Du Port Handling Services
- Traveled on-site to Seychelles twice — first to scope complex business processes, then to deliver training and go-live support.
- Managed master data migration for Customer, Vendor, Item, Bank, and G/L accounts.
- Developed a custom payment process with automated workflows.
- Implemented the Fixed Assets module and delivered a customized Fixed Asset Register report for accurate financial and statutory reporting.
- Commissioned a custom Bank Payment Advice report enabling the finance team to share payment details with vendors clearly and professionally.
- Seychelles | Fishing Industry
- Additional projects: Agrocorp International Pte Ltd. (India), Faber-Castell AG (Australia), Purple Products Pvt. Ltd. (India)
Education
B.A. -
School of Open Learning, University of Delhi
Delhi, India01-2014
12th (Commerce) - Commerce
CBSE
10th -
CBSE
Skills
- D365 Business Central
- Dynamics NAV 2016 & 2018
- Customer relationship management
- Process optimization
- Problem resolution
- Project coordination
- Team coordination and collaboration
- Business process analysis
- Client engagement and support
- Problem-solving abilities
Personal Information
Title: ERP Functional Consultant
Key Client Projects
- Foodtek Group Pty Ltd., Australia, Conducted requirement discussions, prepared FRDs, and led Fit-Gap analysis to align client needs with Business Central functionality.
- Welbilt Middle East, Dubai, Ran requirement-gathering sessions to identify pain points and proposed tailored Business Central solutions.
- Central Common Cold Store, Seychelles, Led requirement-gathering to understand complex business processes and finalized a Dimensions structure to support financial reporting.
- Ile Du Port Handling Services, Seychelles, Traveled on-site to Seychelles twice — first to scope complex business processes, then to deliver training and go-live support.
Core Skills
Business Central, Dynamics NAV 2016, Tally ERP 9, Requirement Analysis, FRD, Fit-Gap Analysis, Configuration, Data Migration, UAT, Go-Live, Training, GL, AP/AR, Sales, Purchase, Inventory, Fixed Assets, Manufacturing, Quality Management, Intercompany/Consolidations, Dimensions, GST, TDS, TCS, VAT, Chart of Accounts, Financial Reporting, API Integrations, Team Leadership, Client Management, AI Tools (ChatGPT, Copilot, Claude)
Languages
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Punjabi
Upper Intermediate (B2)
B2
Timeline
Functional Consultant
Inoday Consultancy Services Pvt. Ltd.
04.2023 - Current
Sr. ERP Administrator
Steelbird Hi-Tech India Ltd.
04.2017 - 03.2023
Asst. Manager- Franchise Operations
Liv India Management Pvt. Ltd.
05.2014 - 03.2017
Ile Du Port Handling Services
Central Common Cold Store
Welbilt Middle East
Foodtek Group Pty Ltd.
B.A. -
School of Open Learning, University of Delhi
12th (Commerce) - Commerce
CBSE
10th -
CBSE