Varsha Akhilesh Pandey
Ahmedabad
Summary
Dynamic Business Analyst and Product Trainer with a proven track record at SNDK Corporation, excelling in ERP, CRM, CMMS, E-commerce implementations, and training delivery. Adept at utilizing Power BI for data visualization and fostering stakeholder relationships. Committed to enhancing processes and driving user adoption through innovative training solutions and strategic insights.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Business Analyst Cum Product Trainer
SNDK Corporation
Ahmedabad
10.2024 - Current
- Company Overview: IT arm of Deep Kiran Foods, Pvt. Ltd.
- Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into user stories and functional specifications.
- Conduct a gap analysis to identify process inefficiencies, and recommend improvement solutions.
- Develop comprehensive training materials, including presentations, guides, and videos, for new products and system updates.
- Deliver practical training sessions to end users to ensure product/system understanding and adoption.
- Support user acceptance testing (UAT) and deployment activities for successful system implementation.
- Collect and analyze feedback from training sessions to optimize training content and delivery.
- Facilitate knowledge transfer across teams, and provide ongoing user support, including troubleshooting.
Business implementation analyst Cum product trainer
TeroTAM Techlabs Private Limited.
Ahmedabad
02.2024 - 10.2024
- Ensure that all activities take place as planned and that the customer understands the platform’s functionalities.
- Carry out project management for the implementation of new customers, ensuring visibility to all stakeholders.
- Develop and maintain healthy relationships with customers, building trust and transparency.
- Track deployment success metrics.
- Ensure customer success in deployment.
- Assess customer needs and relate to possible solutions.
- Identify opportunities for improvement in the process, product, and documentation.
Assistant Functional Consultant Dynamics 365 Business Central/ Business analyst
Madhda Business Solutions Private Limited
Ahmedabad
01.2023 - 01.2024
- Describe the requirement to the developer.
- Utilize tools like Excel, SQL, or Power BI for data manipulation and visualization.
- Work with senior consultants on testing, training, and troubleshooting.
- Develop innovative solutions for operational and strategic changes within the project.
- Gather intelligence on business requirements by interviewing stakeholders and analyzing workflows and procedures.
- Draft end-user documentation.
Trainee D365 Business Central Functional Consultant / business analyst
Coode IT Solutions Pvt Ltd
Ahmedabad
04.2022 - 12.2022
- Document business requirements, user stories, process flows, and functional specifications using tools like Microsoft Word, Excel, or specialized software.
- Understand and address client's business needs.
- Conduct user acceptance testing to ensure new software solutions meet all business needs.
- Assist in the development of training materials and provide support to end-users during system implementations.
Education
PGDM - business administration
Welingkar Institute of Management
07.2023
Bachelor of Management Studies - Business administration
University of Mumbai
06.2021
Skills
- Excel/Google Sheets
- Digital marketing
- Business Strategy
- Power BI
- Google Analytics
- Leadership
- Human resources information systems (HRIS)
- D365 Business Central
- SDLC
- ERP Implementations
- Onsite-Offsite Training
- Process modeling
- Agile methodologies
- Training, Design, and Delivery
Certification
- Microsoft Dynamics 365 Business Central Finance Essentials, Use Dynamics, 01/01/23
- AI Tools Mastery Program, 10/01/2023
- Digital marketing course, 01/01/20
- Advance Tally Course, 01/01/20
- SQL Certified Course, Udemy, 01/01/2024
- Microsoft Power BI Data Analyst Professional Certificate, Coursera, 01/01/2024
- Microsoft Certified: Dynamics 365 Business Central Functional Consultant
- Certified Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst Cum Product Trainer
SNDK Corporation
10.2024 - Current
Business implementation analyst Cum product trainer
TeroTAM Techlabs Private Limited.
02.2024 - 10.2024
Assistant Functional Consultant Dynamics 365 Business Central/ Business analyst
Madhda Business Solutions Private Limited
01.2023 - 01.2024
Trainee D365 Business Central Functional Consultant / business analyst
Coode IT Solutions Pvt Ltd
04.2022 - 12.2022
PGDM - business administration
Welingkar Institute of Management
Bachelor of Management Studies - Business administration
University of Mumbai
Volunteer Experience
National Service Scheme, Volunteer, Volunteer & Leader for NSS Team in College., Conducted & Organizing the Programs - welfare program.
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