Followed all company policies and procedures to deliver quality work.
Evaluated customer needs and feedback to drive product and service improvements.
Developed effective improvement plans in alignment with goals and specifications.
Sr. Cloud Analyst
Accenture India Pvt Ltd
03.2022 - 09.2024
Managing multiple technologies in Networking Including F5 Load balancers / GTM / WAF / Palo Alto for the Customer Saudi Electricity Company / Nissan Renault /SMP
Creating SSL Profile for Client and Server
Configuration and implementation on F5 4000 series / BIG-IQ / PA-5200 / PA-415
Configure global DNS for new URLs as per client requirements
Engage in the DR activity for the multiple application for different location
Upgrade F5 licenses for LTM / GTM/AVI Load Balancer
Maintain SLA for the task in Service Now
Coordinate and follow up with NTT and Orange ISP for Link related issues
Create and update new Task and change request as per client requirement
Open Flow in the PA Firewall for any new request
Provide access to application via Palo Alto Global Connect
Trouble shoot issues like F5 connectivity issues with backend Server
Maintaining reports for incident and changes worked on daily and weekly basis Creating iRules for Different VIP as per client requirements
Checking daily Logs and Device health Including configuration Utilize faults, event records and audit logs Engage in daily client call for any old and new services/ Applications /Devices request
Checking all the backup for all the services on monthly basis as per client request
Working on SDWAN , managing 20.9.4.1, vBond , VManage and vSmart
Configuring and managing vEdge 20.9.4 and cEdge , OMP and TLOC and BFD
Troubleshoot sdwan issue and shared RCA for the same.
Customer Support Engineer(N3)
Capgemini (Aricent Technologies Pvt. Ltd)
12.2020 - 01.2022
Responsible for looking after Cisco Nexus Datacentre Switching Team customer worldwide
And providing assistance to troubleshooting the issues
IGMP, VLAN and shared cisco recommendation regarding the services
Network routers and switches: Cisco
Tools: Wireshark, SolarWinds
MS office: PowerPoint, Excel, Word.
System Engineer
Service Care Pvt Ltd
05.2019 - 11.2020
Providing support to Customer Byjus Think & Learn Pvt Ltd
Providing Network Support to Local Corporate users for LAN/WAN & Wireless
Configuration and upgrade of Checkpoint 80.10,8.20
Coordination with Service provider in case of link failure
Consultation for upcoming MPLS Projects and to make existing network better – Design and implementation related work for new upcoming new client office at different location.
Network Specialist
HCL Technologies (Noida) (CATHOLIC HEALTH INITIATIVES )
01.2018 - 03.2019
Working for Different projects for CHI Network Device and Customer Support
Experience in Cisco Nexus 9k /7k /5k
Accountable for understanding the business requirements of customer, Migration & Transformation of different sites of Customer, Responsible for preparing device production configuration and implementation, IP address planning, Preparation of documents like High Level Design & Low Level Design, Engineering Work Order
Effectively handling client change requests by proposing and supporting the design, ensuring that change requests entrance criteria and documentation is complete, conducting impact analysis and following through on execution of changes.
EDP Engineer
Vijan Hotels Pvt ltd
01.2016 - 12.2017
Lead and manage the IT infrastructure setup of the hotel including LAN/WAN/Wireless and Server setup
Provide leadership and support at all levels of network and system operations and issues
Preparation of documents like IP site book, Remediation, Sequence of Events and Implementation plan to get those sites up to standards
Also Responsible to create the High Level Design & Low Level Design
Also Worked in Projects where responsible to manage and support the Client Network infrastructure
Approve Vendors and manage all vendor negotiations
Manage IT staff by recruiting and training employees
Regularly review performance
Responsible for maintenance of EPBX, IP Camera's, Printers, Projectors and Door Lock Systems
Ensure security of data, network access and backup systems.
Technical Recruiter
Edworks Solutions (Jabalpur)
05.2011 - 12.2015
Write and post technical job descriptions
Coordinate with IT team leaders to forecast department goals and hiring needs
Interview candidates combining various methods (e.g
Structured interviews, technical assessments and behavioural questions)
Coordinate with IT team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates.
MPLS Engineer
Kelly Services Pvt ltd ( Huawei Telecom)
08.2009 - 03.2011
Oversaw the MPLS network installation and implementation for Tata CDMA and GSM Network
Provided technical support for MPLS infrastructure and resolve escalations
Studied customer requirements and made configuration changes
Managed and lead team in executing projects in HLR, ST, VAS, SGSN, GSM-IN and NGN-GSM
Displayed technical skills while managing and installing Provider Edge Router at Customer Site
Provided technical leadership and guided team in network installation and configuration
Comprehensive knowledge of L2VPN, MPLS, QOS, L3VPN.
WAN Media Management (Have monitored & managed 100 Serial links, ISDN links; VPN networks Troubleshooting of MPLS and Channelized-E1 circuits)
Certification
CCIE – Routing Switching Lab Attempted
CCNA
CCNP – Routing and Switching
AWS Architect Associate Exam
Passportexpiry
08/06/2027
Personal Information
Passport Number: P9937565
Date of Birth: 09/10/1984
Marital Status: Married
Table Tennis , Travelling
I am a playing table tennis since last three years and taking participating in some local tournaments , also I started traveling since last 3 months and prefer to explore place at low cost ,also I have used my car as my home for two months to explore and come up with new ideas to survive at minimal things.
Timeline
M - Infra Ops Specialist
Cognizant
09.2024 - Current
Sr. Cloud Analyst
Accenture India Pvt Ltd
03.2022 - 09.2024
Customer Support Engineer(N3)
Capgemini (Aricent Technologies Pvt. Ltd)
12.2020 - 01.2022
System Engineer
Service Care Pvt Ltd
05.2019 - 11.2020
Network Specialist
HCL Technologies (Noida) (CATHOLIC HEALTH INITIATIVES )