Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Prashanth N

Bangalore

Summary

Excellent leadership in customer service, teamwork, explanation of technical solutions, communication skills, prioritization of issues and time management.

Versatile technical lead (Network Engineer) with a 15-year background in network operations and Infrastructure build, hardware and software troubleshooting, and network management. Involved in solving technical issues efficiently to maintain uptime and increase productivity levels, including in high availability networks under emergency situations. .

Overview

17
17
years of professional experience

Work History

Technical Lead Network Engineer (Team Lead)

TCS
09.2020 - Current
  • Managing the global implementation team of 20 engineer
  • Discussed with members of the project engineering team how to make the solution elastic and scalable. Deployed and configured required network equipment for project.
  • Review the change one to one with team members and approve it in the system
  • Review the required design documents and train the team on the new design and the configuration standards
  • Providing a support for engineers during the execution and support for any design standard incident.
  • Creating presentation and low level design documents for the to follow the standard procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.

Senior Network Engineer

Refinitiv, Thomson Reuters
01.2011 - 08.2020
  • Managing a Team of 7 members
  • Responsible for implementing the change on THOMSON REUTERS MPLS Network
  • Planning networks refresh with customer.
    Implement customer L3VPN and L2VPN networks.
  • Working with Engineering team to analyze the change and get that implemented on the weekend
  • Worked on all platforms of Cisco ASR, CRS C7600 routers, Nexus and Juniper working with Cisco for any critical issues and getting the issue resolved


    From 2011 to 2015 worked as a Senior Network engineer in support team
  • Maintained the internal backbone network
    Managing the core MPLS network of THOMSON REUTERS
  • conducts a periodic review of upgraded system firmware, application software, and iOS
  • Troubleshooting high priority network issues.
    Worked on Incident tickets which are related to the MPLS Core.
  • Troubleshooting the WAN connectivity issue/ L3vpn/ L2vpn/Multi casting/QOS
  • Worked with cisco and juniper vendors for any software releases and bug fixes
  • Reduced downtime for essential systems by proactively identifying and resolving network issues.
  • Configured, tested and maintained LAN/WAN components and connections.

Network Engineer

Wipro Infotech
12.2008 - 01.2011
  • Initiate, update, track, and close network trouble tickets.
  • Troubleshooting the WAN connectivity issues.
  • Providing End-to-End solutions/Support for Clients by configuring Routers and Switches.
  • Configurations of HSRP, GLBP, Multilink interfaces for load balancing.
  • Securing networks with various access-lists.
  • Remote Monitoring of Data links for Wipro Customers using Remote monitoring tool
  • Configuration of VLANs, Inter-VLAN Routing, trunking
  • Implementation of routing protocols as per requirement
  • Working knowledge of routing protocols including EIGRP,OSPF and BGP.
  • Co-ordination with specialist in case of critical Network problems
  • Tracking the Customer end configuration changes
  • Performing regular failover testing by using HSRP, GLBP & ISDN dial backup tests for critical locations
  • Effective co-ordination with multiple Service providers , for High availability of networks and problem resolution
  • Configuration of VLANs, Inter-VLAN Routing, Trunking
  • Implementing and troubleshooting RRI and GRE Tunnel over IP Sec on client routers
  • Upgrading IOS remotely using the cisco works tools

L1 Network Engineer

TATA Communications (VSNL)
08.2007 - 11.2008
  • Maintain Tata Comm. Bangalore Metro Ethernet Infrastructure consisting of Cisco routers and Switches, ensuring high availability of Network and Services
  • Initiate, Plan, Schedule and carryout Planned activities (PE’s) and change
  • Managements (Change Managements) for Software upgrades, redesigning networks for ensuring high
    availability of networks
  • Troubleshoot network problems quickly, identifying problems and developing proper resolution or work-around solutions and driving internal teams / vendors for hardware and software issues
  • Build, Accept, Integrate and Rollout new WiMAX backbone supporting both
  • Enterprise and Retail customers
    Follow up with VSNL TAC for repeated issues, Track and ensure Timely return of RMA’s to Cisco

Education

Bachelor of Technology - Engineering Technology

Birla Institute of Technology (Wilp)
Bangalore
06.2021

Electrical, Electronics And Communications Engineering

Department of Technical Education
VET BVL Polytechnic
06.2005

Skills

  • TCP/IP, EIGRP, OSPF, BGP, IPv6, NAT, PAT, VPN (GRE, IP Sec, DMVPN)
  • Knowledge on STP, dot1q, 8021q, VTP, PVST/PVST, RSTP, MLS, Net Flow, CEF, HSRP, VRRP, LACP, Ether Channel, VACL, SPAN, RSPAN, VPC, VRF
  • SIP, QOS, Multi casting (PIM, IGMP, CGMP, DVMRP, MSDP), WAN (PPP, HDLC, Frame Relay, MPLS, MLPPP) , NTP, DHCP, AAA, TACACS, RADIUS, 8021x, dot1x
  • Cisco - 2800series routers, 3800 series routers, 7600 series routers, all ASR 9K , CRS series routers, 2900series switches, 3500 series switches, 4500 series switches, 6500 series switches and Nexus 9k
  • Juniper - QFX5100, SRX9K
  • Basic understand on Palo Alto, Check Point, Fortinet
  • Learning Python and Cisco DevOps to upgrade on current Technology

Accomplishments

  • Supervised global team of 20 staff members.
  • Experience in supervisory capacity as well as technical lead positions
  • Collaborated with team in the deployment of new pop builds
  • Major WAN/MPLS buildouts
  • Complete office and MPLS Pop buildouts
  • Extensive network refreshes

Timeline

Technical Lead Network Engineer (Team Lead)

TCS
09.2020 - Current

Senior Network Engineer

Refinitiv, Thomson Reuters
01.2011 - 08.2020

Network Engineer

Wipro Infotech
12.2008 - 01.2011

L1 Network Engineer

TATA Communications (VSNL)
08.2007 - 11.2008

Bachelor of Technology - Engineering Technology

Birla Institute of Technology (Wilp)

Electrical, Electronics And Communications Engineering

Department of Technical Education

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