GURPREET SINGH SAINI
Business Analyst
Mohali
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Business Analyst - Operations
Fitelo
07.2022 - Current
- Performed Black box testing on roadmap created for new user interface.
- Tested BI reports and stored procedure for client invoices and final product/balance sheet.
- Tools used for testing TCMS, Bugzilla.
- Coordinated SDLC model structure with QA and developer.
- Functional testing on each and every component of Fitelo Application.
Relationship Manager
Club Mahindra
11.2021 - 04.2022
- Generated new business and referral clients in partnership with financial advisors and branch team
- To keep abreast with organization's products & services
- Identifying potential customers & new business opportunities
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Assistant Sales Manager
Jshine Souk Pvt. Ltd
05.2021 - 11.2021
- Inside sales, generating new clients via tele calling & attend meetings
- Selling investment schemes to customers and maintaining their payments
- Developed sales strategy based on research of consumer buying trends and market conditions
- Proved successful working within tight deadlines and fast-paced atmosphere.
Business Development Manager
Friendz Foods
10.2018 - 04.2021
- Identified procedure or process changes required to improve performance and productivity
- Prepared annual budgets with controls to prevent overages
- Reviewed operations reports to understand numbers and trends
- Monitored, managed and optimized advertising campaigns using Google, Facebook and Instagram to cultivate brand awareness and drive website traffic.
Operations Manager
Wah Ji Wah
09.2016 - 08.2018
- Making ground visits with vendor, managing vendors orders, payments & negotiation
- Maintaining client relationship and dealing with B2B and B2C clients
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Education
MBA: HR Marketing -
Chandigarh Group of Colleges (CGC)
05.2015 - 04.2017
B.Tech: C.S.E - undefined
SSIET - Derabassi
05.2010 - 04.2014
12th Standard - undefined
Dayanand Model School - Jalandhar
04.2009 - 03.2010
10th Standard - undefined
Army Public School - Jalandhar Cantt
04.2007 - 03.2008
Skills
- Manual Testing
- Team Player
- Quality Assurance
- Strategic Planning
- Risk Analysis and Management
- Analytical and Critical Thinking
- Customer Satisfaction and Relationships
Timeline
Business Analyst - Operations
Fitelo
07.2022 - Current
Relationship Manager
Club Mahindra
11.2021 - 04.2022
Assistant Sales Manager
Jshine Souk Pvt. Ltd
05.2021 - 11.2021
Business Development Manager
Friendz Foods
10.2018 - 04.2021
Operations Manager
Wah Ji Wah
09.2016 - 08.2018
MBA: HR Marketing -
Chandigarh Group of Colleges (CGC)
05.2015 - 04.2017
B.Tech: C.S.E - undefined
SSIET - Derabassi
05.2010 - 04.2014
12th Standard - undefined
Dayanand Model School - Jalandhar
04.2009 - 03.2010
10th Standard - undefined
Army Public School - Jalandhar Cantt
04.2007 - 03.2008
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