Gurpreet Singh Virdi
Ludhiana
Summary
Results-driven Cluster Sales Manager with 6 years of experience leading high-performing sales teams to exceed revenue targets and drive market expansion. Adept at developing and executing strategic sales plans, cultivating client relationships, and optimizing sales processes to maximize profitability. Proven track record of consistently achieving and surpassing sales quotas while maintaining a strong focus on team development and customer satisfaction. Strong analytical and problem-solving skills and excellent communication and leadership abilities make me a valuable asset in driving sales growth and achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Cluster Manager, North
Bath And Body Works
07.2024 - Current
- Run marketing campaigns to boost sales growth
- Managing a high customer base through ongoing sales of products
- Handling customer inquiries and providing quick resolution
- Prepare vouchers/receipts/sales invoices after closing the order with customers
- Train other executives on daily operations
- Ensuring consistency of visual merchandising across multiple retail stores
- Assisting with Recruitment & training processes.
- Work on corrective action plans to enable quality convergence
- Monitor team KPIs & required course corrections
- Strong organizational skills, work well on their own, able to set & meet deadlines with quality results.
Cluster Manager, West
Bath And Body Works
10.2022 - 06.2024
Store Manager
Bath And Body Works
New Delhi
01.2021 - 10.2022
Store Manager
Bath And Body Works
Chandigarh
02.2020 - 12.2020
Assistant Store Manager
SUPERDRY
Chandigarh
02.2019 - 12.2019
- Developed and maintained strong, long-lasting customer relationships by actively engaging with shoppers, addressing inquiries, and resolving issues promptly
- Demonstrated exceptional problem-solving skills by addressing customer complaints and concerns professionally and efficiently, resulting in high customer satisfaction rates
- Actively participated in visual merchandising to maintain an attractive store appearance and boost sales
- Contributed to inventory management by monitoring stock levels, restocking merchandise, and conducting regular stock counts to prevent stockouts
Customer Relationship Officer
Tommy Hilfiger
New Delhi
09.2017 - 09.2018
- Actively engage with customers to drive sales and meet or exceed sales targets. Recommend product and upsell/cross-sell items to boost revenue
- Processed sales transactions, handled cash and credit card payments accurately, and maintained the cash register
- Managed visual merchandising at the store and ensured products were organized effectively to create an appealing shopping environment.
- Demonstrated in-depth knowledge of product lines, enabling effective product recommendations and upselling.
Evaluation Consultant
Punjab Engineer Consultant
Punjab
08.2015 - 08.2017
- Inspections of buildings, land, and other assets to identify any characteristics or factors affecting value
- Providing a realistic valuation of their property
- Preparing written reports of inspections
- Providing information and valuations for businesses or legal organizations to aid dispute resolution
Education
Diploma -
Frankfinn Institute of Aviation Hospitality
Punjab01.2017
Vocational Training -
Industrial Training Institute
Punjab07.2013
Diploma -
G.A.D Polytechnic college
01.2013
SSC -
Sacred Heart Convent School
01.2010
Skills
- Safety and details Oriented
- Excellent Communication skills
- Team Player
- Conflict Resolution
- Adaptable
- Organized
- Flexible
- Fast learner
- Skilled multi-tasker
- Warm Personality
- Cross-Cultural Sensitivity
- Customer Focus
Languages
- English
- Hindi
- Punjabi
Timeline
Cluster Manager, North
Bath And Body Works
07.2024 - Current
Cluster Manager, West
Bath And Body Works
10.2022 - 06.2024
Store Manager
Bath And Body Works
01.2021 - 10.2022
Store Manager
Bath And Body Works
02.2020 - 12.2020
Assistant Store Manager
SUPERDRY
02.2019 - 12.2019
Customer Relationship Officer
Tommy Hilfiger
09.2017 - 09.2018
Evaluation Consultant
Punjab Engineer Consultant
08.2015 - 08.2017
Diploma -
Frankfinn Institute of Aviation Hospitality
Vocational Training -
Industrial Training Institute
Diploma -
G.A.D Polytechnic college
SSC -
Sacred Heart Convent School
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