Gursimranjeet Singh
Automobile Engineer
Solan,HP
Summary
- Skilled Technical Coordinator with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Automobile Engineering.
Overview
3
3
Languages
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Technical Support Engineer
Worldwide Autocraft Private Limited
Bilaspur, Himachal Pradesh
11.2021 - Current
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Served as primary point of contact for support relating to owned solutions and products.
Trainer(Dealer In House Trainer)
Anand Trucking Private Limited
Solan, Himachal Pradesh
08.2019 - 02.2021
- Onboarded new temps by entering employee information into systems.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Production Engineer
Sheela Nonwoven Industries Pvt. Ltd
Ludhiana, Punjab
08.2016 - 08.2017
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Communicated with other team members to enhance process and performance.
- Reported variance reports for production orders.
- Investigated and proposed corrective actions for quality issues.
Marketing Executive
Sheela Nonwoven Industries
Solan, Himachal Pradesh
01.2015 - 08.2015
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
Service Advisor
Bhagat Ford
Jalandhar, Punjab
02.2014 - 10.2014
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed estimates by costing materials, supplies and labor.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Technician
Rustle Ford
Kumarhatti, Himachal Pradesh
01.2013 - 02.2014
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Maintained quality assurance and customer satisfaction objectives.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Skills
Process improvement
undefinedAdditional Information
Achieved First rank In Techco Training Module held at STC pune, Mahindra Truck & Bus Division ( Manufacturing Plant ). 2022
Practiced Diagnosing & Troubleshooting Skills.
Delivered Basic technical,BS6 trainings to technicians at Bharatbenz.
Achieved first rank in L1 training at Ford.
Technical trainer & Coordinator at worldwide Autocraft pvt ltd. Authorized dealership of Mahindra Truck & Bus Division
expertize in creating Service compliance report of warranty failed parts.
Education
Post Diploma in Automobile & Tractor Engg. - Agricultural Equipment Technology
Guru Nanak Dev Polytechnic College
Gill Road,Ludhiana 08.2010 - 08.2011
Diploma in Automobile Engg. - Automotive Studies
R&D Polytechnic College
Focal Point, Ludhiana 08.2007 - 08.2010
High School - Matriculation
Shifaly Public School
Ludhiana 03.2006 - 03.2007
Timeline
Technical Support Engineer
Worldwide Autocraft Private Limited
11.2021 - Current
Trainer(Dealer In House Trainer)
Anand Trucking Private Limited
08.2019 - 02.2021
Production Engineer
Sheela Nonwoven Industries Pvt. Ltd
08.2016 - 08.2017
Marketing Executive
Sheela Nonwoven Industries
01.2015 - 08.2015
Service Advisor
Bhagat Ford
02.2014 - 10.2014
Technician
Rustle Ford
01.2013 - 02.2014
Post Diploma in Automobile & Tractor Engg. - Agricultural Equipment Technology
Guru Nanak Dev Polytechnic College
08.2010 - 08.2011
Diploma in Automobile Engg. - Automotive Studies
R&D Polytechnic College
08.2007 - 08.2010
High School - Matriculation
Shifaly Public School
03.2006 - 03.2007
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