Guru Burgala

Dynamic Process Associate with three years of experience in commercial banking, specializing in quality assurance and data integrity. Expertise in leveraging advanced analytical skills to enhance operational efficiency and drive compliance within financial processes. Known for implementing innovative automation solutions, and delivering impactful reporting metrics that support informed decision-making.

• Demonstrated expertise in reviewing and interpreting complex credit agreements and loan documentation to ensure compliance with internal policies and regulatory standards
• Validated credit information across multiple systems of record (SORs) using authoritative documentation and cross-functional data sources
• Possess an in-depth understanding of key credit and loan terms, including interest rates, advance rates, loan limits, and associated fees
• Acted as a point of contact for the line of business, managing complex loan closures and documentation workflows across multiple loan types
• Led the end-to-end management of loan processing pipelines, ensuring accurate, timely, and compliant execution of documentation tasks
• Provided subject matter expertise to loan documentation teams, mentoring junior staff, and reviewing deliverables to ensure high quality and consistency
• Conducted quality control checks to maintain accuracy, compliance, and integrity across all loan documentation processes
• Applied analytical and research skills to resolve discrepancies, investigate issues, and deliver solutions using appropriate tools and methodologies
• Adaptable to switching roles and responsibilities across various processes, based on dynamic business requirements
• Demonstrated flexibility in work schedules and shifts, showing commitment to business continuity, and operational efficiency
• Strong communication skills—both written and verbal—with the ability to escalate issues effectively, and maintain professional stakeholder interactions
• Ability to handle high-volume workloads with accuracy, prioritize tasks, and meet tight deadlines in a fast-paced environment
• Self-motivated, detail-oriented, and accountable, with a proactive approach to process improvement and performance excellence

Delivered two idea projects

• Idea delivered to automate the process using OCR - Project in pipeline
• Automated the standard mail formats