Gurucharan Singh
Vice President Of Technology And Business Consulting
New Delhi
Summary
Global Technology Leader | GCC & Delivery Center Strategist | Driving AI- and Cloud-led Enterprise Transformation | Building High-Performance, Diverse Teams
Accomplished technology strategist with over two decades of experience leading and scaling Global Capability Centers and delivery organizations. Proven expertise in leveraging AI and cloud advancements to drive enterprise modernization, create globally relevant solutions, and deliver measurable business outcomes. Skilled in cloud architecture and transformation (AWS, Azure), digital strategy, and the industrialization of technology services across BFSI, Retail, and CME sectors. Recognized for turnaround execution, building trusted partnerships, fostering diversity, and developing high-calibre teams that relentlessly focus on technology-for-business impact
Overview
20
20
years of professional experience
Work History
Chief Technology Officer, Cloud and Infrastructure Services for Communication, Media and Entertainment Vertical
Tech Mahindra
08.2019 - 07.2023
- Sales and delivery ownership of IT Infrastructure and Cloud technologies to CME customers with a net new target of above USD 50Mn while maintaining EBIDTA guidelines.
- Helped Close new business of USD 30 Mn YTD around Azure Cloud migration and Operations
- Currently delivering USD 500Mn Cloud migration and operations project on Azure and AWS for a very large Telco covering 400 Apps and reducing Infrastructure footprint by 50%
- Create service offerings in partnership with technology and business owners for Communication, Media and Entertainment (CME) industry. These service offerings are relevant for internal adoption of latest Cloud technologies ( IaaS, PaaS, DevOps etc.) and for end customers ( B2B, B2C) of CME clients around IoT, Edge, and 5G technologies like SDN, NFV etc.
- Responsibilities include creating blueprints, prototyping and Proof of Concept for these products, and subsequently industrializing these products.
- Participating in market research for the above products along with marketing and product team of customers and also create pricing strategies
- Leading team of Solution Architects, SMEs, and delivery managers
Senior Principal-Cloud & Infrastructure Services
Accenture
02.2015 - 08.2019
- Collaborate with CxOs to transition and transform IT infrastructure into the private, public, or hybrid cloud, reducing TCO by 15-25%, and increasing their go-to-market speed.
- Led Cloud Consumption and Optimization Services, helping to define Cloud buying strategies for customers, and optimize Cloud spending; this resulted in 25-40% savings on the Cloud Consumption bill.
- Led sales, pre-sales, technology consulting, and delivery of cloud infrastructure solutions, primarily focusing on public, private, and hybrid cloud.
- Conceptualized, designed, sold, and delivered digital marketing services as part of Accenture and Adobe JI for providing Marketing as a Service (MaaS) in a PaaS model, providing web content management, cross-channel marketing campaigns, campaign personalization, and analytics leveraging Adobe Marketing Cloud products.
- Created a business case, defined a roadmap for cloud migration, and created a new cloud architecture for clients.
Director Service Delivery
Atos Origin
10.2013 - 01.2015
- Helped Atos in structuring the data center build, server and storage transformation, and outsourcing deal, and won the bid awarding $80 million of annuity business for 7 years for McGraw Hill Group of Companies.
- Owned P&L responsibility for the Infrastructure Services tower, managing a team of 40+ onsite and 110+ offshore resources, and managing a $50 million annual budget.
Associate Vice President, IT Infrastructure Services
Mphasis (HP Company)
08.2009 - 08.2013
- Grew allocated Home Depot account from 2 FTEs to $6M per annum business over 4yrs.
- Migrated AIX platform and remotely managed services for mid-range server estate and supported automation tools platform.
- Won refresh project in partnership with HP to upgrade IT infrastructure across 2300 Home Depot store locations worth $3 million.
- Provided differentiated pricing mechanism moving from T&M based pricing mechanism to device and transaction based pricing mechanism for Nissan Motors.
- Transitioned In Scope services from customer IT staff to Operations Management Center within agreed timelines and cost.
- Drove cost reductions of 18% in the last 2 years owing to productivity improvements, de-skilling and process improvements, standardization of monitoring and management toolsets, all resulting in cost savings on licensing and operational support.
Engagement Manager Finacle Core Banking
Infosys Technologies
07.2007 - 05.2009
- · Program Manager: ANZ Grind lays Bank: Multi country/multi instance rollout of Finacle Core banking platform across multiple Data Centers in China, Indonesia, Laos and Vietnam. The project entailed design of IT infrastructure including server, storage, and Finacle core banking application, setting up test, staging and production environment, DR strategy and IT Operational support for Data Center and branch end users for desk side support, defining ITIL processes and implementing Monitoring and Management toolset (BMC Remedy and HP Open view)
- Program Manager and Architect: Financial arm of Biggest automobile company: Setting up Online banking channel and integrating with core banking platform, setting up Data Center infrastructure, setting up service desk to support online channel users
General Manager IT Service Management
HCL Technologies
03.2003 - 06.2007
- Designing IT infrastructure management solutions with emphasis on remote management of infrastructure in the domain of Data Center, Networks, Application management, End user computing, Service Management etc.
- · Responsible for solution strategy, solution blueprint, differentiated propositions and costing/pricing models Handled large IT Infrastructure Outsourcing deals involving managed services, asset takeover, people rebadging, technology and process transformation
- · Built transition plans, steady state operations delivery models, risk-reward frameworks, tooling strategies and transformation initiatives
Education
Master of Business Administration - Marketing
Jiwaji Univ
India05-1998
BE - Ind & Prodn
DAVV
India06-1995
Skills
Client Executive and Relationship Management
Timeline
Chief Technology Officer, Cloud and Infrastructure Services for Communication, Media and Entertainment Vertical
Tech Mahindra
08.2019 - 07.2023
Senior Principal-Cloud & Infrastructure Services
Accenture
02.2015 - 08.2019
Director Service Delivery
Atos Origin
10.2013 - 01.2015
Associate Vice President, IT Infrastructure Services
Mphasis (HP Company)
08.2009 - 08.2013
Engagement Manager Finacle Core Banking
Infosys Technologies
07.2007 - 05.2009
General Manager IT Service Management
HCL Technologies
03.2003 - 06.2007
Master of Business Administration - Marketing
Jiwaji Univ
BE - Ind & Prodn
DAVV