Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Guruprasad M Kolvekar

Bangalore

Summary

Salesforce Analyst with expertise in data analysis and system optimization. Known for resolving critical issues and enhancing system performance, contributing to improved operational efficiency and user satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce Analyst

Accenture
Bangalore
08.2019 - Current
  • Monitored daily operations of the application by troubleshooting errors that occur during system upgrades or integration projects.
  • Identified and resolved complex issues related to data integrity, user access rights, and system configurations, including critical P1s, ServiceMax Go, and Zinc applications.
  • Successfully integrated third-party applications' SSO via authentication protocols such as SAML and OAuth.
  • Optimized the codebase by refactoring classes, triggers, and LWC components, including bug fixes for better performance.
  • Analyzed Salesforce data to identify trends and improve user experiences.
  • Configured and customized ServiceMax modules, including Work Orders, Service Appointments, Installed Products, Custom settings, Go App, and Zinc, to support field service operations.

Android Developer Intern

LTree Antz Lab LLC
Bangalore
01.2019 - 06.2019
  • Collaborated with designers to create intuitive app interfaces and enhance user experience.
  • Developed Android applications using Java and XML programming languages.

Education

Master of Computer Applications -

R.V College of Enginering
Bangalore
01-2019

Bachelor of Computer Applications -

AIMS Institutes
Bangalore
01-2016

Skills

  • Salesforce Administration
  • Salesforce Development
  • Data analysis and management
  • System troubleshooting
  • ServiceMax platform knowledge(Goapp, Zinc)

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified AI Associate
  • Salesforce Certified Data Cloud Consultant

Timeline

Salesforce Analyst

Accenture
08.2019 - Current

Android Developer Intern

LTree Antz Lab LLC
01.2019 - 06.2019

Master of Computer Applications -

R.V College of Enginering

Bachelor of Computer Applications -

AIMS Institutes

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Guruprasad M Kolvekar