Laveti Sampad

• Tailored Salesforce solutions for Sales, Service, and Health Cloud to meet specific business needs
• Demonstrated expertise in CRM Analytics, Data Migration, Salesforce Lightning, and administration
• Leveraged Microsoft Excel to analyze and present data for informed decision-making
• Enhanced Salesforce functionality to improve user experience and increase productivity
• Streamlined data integration processes for improved operational efficiency
• Maintained up-to-date knowledge on latest industry trends and advancements in order to provide expert guidance on potential enhancements or integrations available within the ecosystem.
• Managed numerous successful release cycles following Agile methodology principles throughout project lifecycles.
• Wrote and maintained technical and functional specifications to document database intentions and requirements.

● Estimation of data quality and completeness in preparation for analysis by preliminary data exploration and identified ways to improve the quality of given data.
● Increased efficiency in targeting high-value customers based on established customer demographics and attributes.
● Constructed dashboards in Tableau and PowerBI that indicated the target consumer base.