SAP HANA
Gururaj S
Key Account Manager For E-commerce
Bengaluru,KA
Summary
E-commerce Key Account Manager with over 9 years of experience in managing large online marketplaces. Expertise in driving sales growth, optimizing inventory planning, and enhancing pricing strategies. Demonstrated success in achieving year-over-year growth and improving sell-through rates while maximizing profitability across various platforms.
AI Enhanced
Overview
9
9
years of professional experience
4
4
Languages
Work History
Key Account Manager
MODENIK LIFESTYLE PRIVATE LIMITED
10.2021 - Current
- Managed end-to-end marketplace channels for Myntra, Amazon, Flipkart, and Q-Com in the innerwear category.
- Drove year-on-year growth through strategic inventory planning and event participation.
- Conducted performance analysis monthly, quarterly, and annually at the style, category, and brand levels.
- Optimized average selling price via pricing adjustments, and discount management strategies.
- Coordinated purchase order releases and operational inventory uploads to prevent stock shortages.
- Resolved non-live issues, MRP mismatches, and backend discrepancies affecting thousands of units.
- Executed Myntra events, ensuring catalog readiness for VF, and seasonal campaigns.
- Collaborated with marketplace teams on product selections and performance metrics to boost visibility.
- Managed key account matters, including solving issues, updating on project milestones, attending meetings, and managing other communications.
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
- Tracked and analyzed key account trends, identifying opportunities for growth, and eliminating potential threats.
- Facilitated training sessions for new account managers, sharing best practices, and enhancing team capabilities.
- Managed the evaluation, determination of value, and pricing of new products within the product range.
E-commerce Operations Executive
Credo Brand Marketing PVT.LTD (Mufti)
03.2019 - 10.2021
- Led daily order processing operations to ensure SLA adherence across multiple marketplaces.
- Prepared sales versus returns summaries for business reconciliation across seller portals.
- Resolved SPF claims, SAFE-T claims, and discrepancies with various marketplaces.
- Operated Magento for efficient order processing, invoicing, and fulfillment tasks.
- Executed strategic inventory allocation across portals to enhance sales potential and minimize stock aging.
- Coordinated with merchandising and production teams to maintain timely inventory availability.
- Utilized the Genesis Warehouse Management System for comprehensive inventory and warehouse operations.
- Managed seller operations through SellerWare and additional platforms to optimize performance.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Reviewed employee concerns and new opportunities to drive business strategies.
Operations Executive and Finish Goods In Charge
Bon Organik Apparels Pvt Ltd
01.2017 - 03.2019
- Managed end-to-end store operations, ensuring accurate shipment receipt and order management.
- Maintained real-time stock accuracy through advanced inventory control systems.
- Processed orders across multiple e-commerce marketplaces, including Amazon and Flipkart.
- Conducted internal quality checks to uphold defined product standards.
- Monitored in-transit inventory to prevent stock mismatches and delays.
- Coordinated with vendors for procurement and business growth support.
- Led teams in quality checks, picking, and packing for efficient warehouse operations.
- Trained sales order processing teams on SOP adherence and accuracy.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
High School Diploma -
K.S.Polytech
Bengaluru, India 04.2001 -
Skills
Strategic account management
E-commerce marketplace management
Strategic planning and analysis
Revenue growth management
Inventory management
MRP analysis and optimization
Content cataloging
Supply chain coordination
Performance analysis across time periods
Excel data analysis skills
Accomplishments
- Achieved strong YOY growth despite category-level volatility
- Improved sell-through and reduced aging stock through focused RTV planning
- Successfully resolved large-scale MRP & non-livestock issues, unlocking blocked inventory
- Played a key role in successful Myntra event executions with improved visibility and sales
- Played a key role in achieving Trending Tier status on Flipkart and contributing to Amazon STEP growth plans.
- Strengthened SOH accuracy and reconciliation through regular inventory vs sales vs returns analysis
- Built strong coordination between the, warehouse, production, and customer support teams
- Recognized for process discipline, data-driven decision-making, and operational ownership
Software
Increff
Market place Channel
Timeline
Key Account Manager
MODENIK LIFESTYLE PRIVATE LIMITED
10.2021 - Current
E-commerce Operations Executive
Credo Brand Marketing PVT.LTD (Mufti)
03.2019 - 10.2021
Operations Executive and Finish Goods In Charge
Bon Organik Apparels Pvt Ltd
01.2017 - 03.2019
High School Diploma -
K.S.Polytech
04.2001 -