Gururaja Rao Kanugovi
Hyderabad
Summary
A highly dedicated and detail-oriented professional with 14 years of experience in Business Analysis, Project Coordination, and Management. Proven expertise in leading high-performing teams within fast-paced environments, driving success through strategic planning and execution.
Overview
9
9
years of professional experience
Work History
Senior BA (Manager)
BA Continuum India Pvt Ltd.
11.2022 - Current
- Company Overview: A non-Banking Subsidiary of Bank of America
- Raised Jira's for tech fixes as part of change project and regularly inspected the work done using the same
- Worked on writing and reviewing BRD (Business requirement documents) in detailed manner and the same was presented to different stakeholders and project manager and took sign off
- Created SBE for each user stories and took sign off from stakeholders and created product backlog items post that in JIRA
- Conducted Sprint Ceremonies like Sprint planning, Sprint, Sprint Review, Sprint Retro, Daily Scrums
- Worked on Projects using Waterfall Methodology, where the requirements are fixed
- Worked on Projects using Agile methodology, where we the changing requirements and follows incremental based approach for the project with most of organizations are using
- Used different diagrams based on the requirements of projects like flow diagrams, Active diagrams, Used case diagrams and UML (unified modeling language) diagram
- Post the changes are developed we have done change testing, UAT testing, Regression Testing
- Regularly updating on changes to different stakeholders after each sprint and providing them the next action items which are getting into development for next sprint
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationship among team members
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
- Worked at different levels such as Team member, Team leader and SME by brining that vast experience at different level got the opportunity to work as Senior Business Analyst in the same environment
- Working in Strategic Change management Projects in Documentation space on ISDA Project Micro focus exit change project for last 2+ years
- A non-Banking Subsidiary of Bank of America
Collateral Banking Operations
11.2015 - 10.2022
- Handling collateral day to day operations of the bank as following
- Monitoring various SOD reports like, MTM swing, IA swing, EMC, L3 Dispute, Credit Risk
- Etc
- Issuing demand Acadia and non-Acadia margin calls to all the counterparties
- Liaising with trade support/Credit officer for validation of the agreements that are reported as part of MTM/IA swings and IA to make sure the margin calls are issued before cut off time
- Ensuring timely escalations of any issues around the margin call confirmation so that management can take an appropriate decision to resolve the issues
- Responding to client margin calls on email or Acadia and booking the pledges on our collateral system
- Doing Reconciliation between collateral system and payment system to ensure no fails
- Carrying out approvals for all the team members this includes approving margin calls on the collateral system and releasing the payments on payment system
- Doing static set ups for new collateral agreements & updating client contacts
- Raising alert/non-alert SSI requests and ensuring it is properly setup by taking client confirmation before making any collateral payments
- Investigating internal breaks and cash breaks and resolving them or update appropriate comments with the time agreed
- Working on interest payments/receipts on a monthly basis
- Ensuring the quality of deliverables and meeting the SLAs
- Publishing EOD reports
- (Reports: Allocation, Acadia report, EOD update report etc.)
- Training new joiners on collateral margins process and systems
- Attending calls and meeting with onshore to provide Process related updates
COGNIZANT
- Company Overview: Investment Banking Operations
- Handling Pre and Post settlement process of Derivatives deals (Credit Default Swaps and Prime Brokerage)
- Between UBS other clients
- Confirming of settlement amounts with Counterparties prior to the value date and timely processing of payments and receipts on OTC derivative deals
- Interacting with middle office, and confirmation team to resolve the issue with regard to settlements
- Responding to Sensitive client queries with an hour as per SLA
- Continually monitoring settlement system to ensure day to day cash flow, late booking cash flows and amendments to settlements are worked up on
- Investigating post settlement breaks and Identifying the root cause and resolve them
- Ensuring the quality of deliverables and meeting the SLAs
- Raising application access request for the new joiner in the time
- Investment Banking Operations
CAPITA
- Company Overview: Insurance Operations
- Joined CAPITA - From AXA BS
- Due to Business migration
- Apart from the day to day activities like -Pension policy set up, Fund Switches, Additional single premium, change of address, Agency (IFA) Intervention, Unit Statements and Valuations
- As a Sr
- Processing executive I am also responsible for the below
- Carrying out additional responsibilities like work allocation (from PDS cases, Image allotments and e-mail requests) to all team members and dumping process (Issuing quotations) of the convention policies
- Adhering to procedures and policies of Treating Customer Fairly and Breach Policy, to safeguard the interest of our clients and Meeting the KPI targets
- Insurance Operations
AXA BS
- Company Overview: Insurance Operations
- Designated in AXA Business Services as Operational Analyst
- Handling the functioning of Insurance Back end processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
- Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the quality standards and work processes and thus managing cost-effective operations
- Managing customer service operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Resolving issues related to process at given TAT
- Insurance Operations
Education
Post-Graduation - Master of Commerce
ANDHRA University
01.2004
Skills
- Project Manager
- Effective Team Collaboration
- Scrum and Agile Methodology
- Requirements Gathering
- Project Coordination
- Conflict Resolution
- KPI Management
- UAT/Change Testing
- BRD/FRD
- Flow charts / UML
- Transformation and change Management
- JIRA /Confluence
- Stakeholder Management
- Investment Banking & Derivatives Notes Issuance
- MS Excel/MS Visio
Projects
Mercury (Collateral system) J Cash (payment system) eTask (email management system) ATOM (Data base, upstream system) KRW swift automation QZTask Applications
Personal Information
- Date of Birth: 04/21/80
- Marital Status: Married
Timeline
Senior BA (Manager)
BA Continuum India Pvt Ltd.
11.2022 - Current
Collateral Banking Operations
11.2015 - 10.2022
COGNIZANT
CAPITA
AXA BS
Post-Graduation - Master of Commerce
ANDHRA University
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