DESHRAJU GYANA DEEPAK

• Lead a team of 38 finance professionals, including 4 Team Leads, supporting a multi-client service delivery environment.
• Oversee end-to-end Accounts Payable operations across multiple entities and clients.
• Manage finance operations across Accounts Payable, Reconciliations, Mortgage Remittance, Consumer Lending Operations, AR Support, Commission Accounting, and Reporting functions.
• Manage invoice intake, validation, coding, approval workflows, payment processing, vendor management, aging reviews, and exception resolution.
• Directed accounts payable operations for various clients.
• Drove service delivery performance through productivity management, quality reviews, capacity planning, workforce optimization, and KPI governance.
• Ensure compliance with financial controls, audit requirements, and company policies.
• Facilitated transitions and reporting requirements while driving operational improvements.
• Developed operational controls, SOPs, training frameworks, and performance management practices to enhance process efficiency.
• Lead investigation and resolution of reporting discrepancies with servicing partners.
• Support mortgage servicing reconciliation processes involving cash activity, remittance data, and loan-level reporting validation.
• Bank & GL Reconciliations
• Manage reconciliation activities across approximately 17 bank accounts supporting mortgage servicing portfolios.
• Oversee payoff clearing reviews, wire validations, cash movements, and exception management.
• Strengthened quality assurance procedures and review controls while enhancing team training initiatives.
• Support reconciliation activities involving lending platforms, accounting records, lenders, and payment processors.
• Provide oversight for chargebacks, settlements, hardship programs, credit adjustments, fee waivers, and servicing-related activities.
• R2R & FP&A Process Support
• Support month-end close activities.

Supervised, coached and trained team members; conducted performance discussions, supported interviews and made hiring recommendations.

Managed daily accounts payable operations across divisions, ensuring timely invoice processing and vendor payments while maintaining accurate aging and service levels.

Ensured work followed company policies and SOX requirements; supported audits, control testing, SOP updates and process improvements.

Reviewed productivity and quality reports, identified issues, and recommended corrective actions to management.

Collaborated with vendor operations, merchandise teams, and client stakeholders to resolve escalations, address payment queries, and clear month-end open liabilities.

Executed special projects to enhance service delivery.

• Managed high-volume accounts payable transactions, ensuring timely processing and accuracy.
• Coordinated workflow for 10-member team, optimizing task distribution and collaboration.
• Performed quality reviews and training, enhancing compliance and operational processes.
• Supported operational improvements and compliance initiatives.