Raghavendra RM

• Process 8,000+ PO and Non-PO invoices every month while maintaining 99% processing accuracy.
• Perform end-to-end invoice processing in SAP ERP, ensuring compliance with company policies and SLA targets.
• Execute three-way matching (Purchase Order, Goods Receipt, and Invoice) to validate invoices before payment.
• Support month-end close activities by ensuring all pending invoices are processed within reporting timelines.
• Investigate and resolve invoice discrepancies, blocked invoices, and aged open items to ensure timely payments.
• Perform vendor account reconciliations and resolve outstanding balances through detailed analysis and coordination with internal stakeholders.
• Respond promptly to vendor queries and internal customer requests, consistently meeting response-time expectations.
• Escalate critical payment issues and sensitive vendor concerns to management for timely resolution.
• Collaborate with Procurement, Finance, and Business teams to resolve invoice exceptions and improve process efficiency.
• Prepare reports using SAP and Advanced Excel to monitor invoice aging, payment status, and operational performance.
• Support internal and external audit requirements by maintaining accurate documentation and financial records.

Key Achievements

• Reduced invoice processing turnaround time by 25%.
• Successfully managed high-priority vendor escalations while consistently achieving SLA targets.

• Coordinated with onboarding and support teams for smooth client activation.
• Managed client relationships, ensuring satisfaction and timely issue resolution..
• Established relationships with key partners and vendors to ensure successful project outcomes.