Gyanendra Kumar

Leading PAN India Operations of finish Goods, after sale warehouse, Spare parts warehouse

Ensure forward and reverse supply with 600+ location across India

Responsible for Inventory accuracy, physical audits, reconciliations for across warehouses.

Responsible for providing the solutions to 3Pl Partners across locations.

Ensure forward and reverse supply of B2C and B2B warehouses.

Leading Orders fulfillment, Inward & returns process in warehouse as SOP’s.

Responsible for process enhancement and executions for across locations.

Responsible for internal & external audits, queries, resolutions

Responsible for monthly, quarterly & yearly inventory audit & books adjustments

Responsible for maintaining Operational excellence & measurement.

Responsible for all the SLAs & TAT are maintained across locations.

Ensure compliance & adhering organizational SOP, statutory requirements and safety parameters across locations.

Responsible for re-design the warehouse SOP's and improve accuracy of work.

Responsible to execute Orders fulfillment, Inward & returns process in warehouse as SOP’s.

Responsible for B2C & B2B Operations for specific Clients/warehouse in PAN India

Responsible for maintaining Operational excellence & measurement.

Responsible for delivering KPI based output against each operation.

Ensure compliance & adhering organizational SOP, statutory requirements and safety parameters.

Conducting periodic review and audit.

Ensure Business growth with help of BD team within the region.

Cost control measures and effective cost management.

Prepare & Implementation of Warehouse Operations Standard Operating Procedures (SOPs).

Responsible for resource optimization, space optimization

Analysis to improve the manpower utilization in warehouse Operations & cost reduction.

Ensure to prepare the Operational Cost Billing for all Client in timely manners.

Root Cause analysis based on Inventory discrepancy & innovation Planning for warehouse Operation.

Innovation to enhance the process, Creation of space, Meet Zero Operations Defect

Look after the entire warehousing & distribution operation of all spare parts for all Samsung products.

Monthly review of transit damage\shortage & Making wastage report as per warehouse process or & Inventory controlling.

Customer satisfaction - Resolving the customer issues on priority and operational performance analysis and closing the gaps if any for continuous improvement.

Looking after the Pan India In-transit Damage’s through System transactions.

Preparing the Daily In-transit Damage Report for the Management Review.

Root Cause Analysis over the In-transit TV Panel Damage’s.

Implementing the New Idea’s & Packaging for Damage’s Control for all Warehouses.

Looking After all warehouses In-transit Discrepancy & Submit the Monthly Closure.

Preparing Weekly/Monthly operational Presentation for Management Review.

Analysis of the data collected/received from the field.

Monitoring and controlling PAN India Block Stock management.

Responsible for reduction of overall In-Transit loses and damages.

Coordinating with all warehouses for control the In-transit Damages.

Preparing the reports for Non-Moving & Fast-Moving Parts Re-location in Warehouse.

Looking after all approval for the Scrap Closure & Costing approval Under In-transit Damage’s.

Handling Supply Chain Issue’s & Report to Management through Weekly/Monthly Presentation.

Responsible for Maintaining MSL/PNA of Spare parts across India for GSP/ASC & L4.

Taking care of Spare Parts planning function for India operations.

Taking care of Spare distribution and demand fulfillment for India Service Centers.

Making cannibalization plan for recovery of parts from DOA/defective/Scrap and fresh units

Handling filed escalations and issues related to spares parts.

Vendor Management and development for spare parts and other operational items

Monitoring & Maintaining SOP & KPI.

Spare parts planning & forecasting for new models as well as for existing models and ensure timely availability of parts.

Taken care of complete responsibility of distribution, fulfillment and Inventory control of spare parts, accessories and swap units and ensuring timely support to after sale customers.

Proper allocation and distribution to branches & ASC and ensuring the right products are delivered to the right location on time.

Look after the entire warehousing & distribution operation of all spare parts for all Samsung products.

Efficiently manage the inventory levels thereby ensuring optimum use of inventory

Proper bin allocation of materials.

Implemented and managed team for Order Processing, Forecast, Dispatch and Outstanding

MIS: Weekly/Monthly Report & Analysis for Improvement

Cost Reduction, Packing, Transportation & Manpower

Innovation to enhance the process, Creation of space, Meet Zero Operations Defect

Arrangement of transport & ensure timely delivery to customers.

Inventory control & Management – Maintaining Inventory of INR 125 crore with 52000 SKUs and Ensuring stock accuracy by doing daily cycle count & verification of stock movement and by standard inventory control process.

MIS and submitting various reports to management.

Root Cause Analysis based on Inventory Discrepancy & Innovation Planning for warehouse Operation.

Spare parts and accessories planning for Refurbish Centre.

Achievements:

Achieved 100% KPI [Forward/Good receipt/Reverse].

Inventory: 100% Inventory Audit Accuracy in KPMG.

Improved Material Perfect Location from 85% to 99%

Process Enhancement: Set up Process & Guidelines for GR, GI, Daily Cycle Count, Binning etc.

Space Creation: 30% space created within warehouse by implementing Part Relocation & FIFO System.