Himanshu Chopra
Retail sales manager
Edmonton
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Retail Sales Manager
PR Petroleum
Edmonton
10.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Gas Station Supervisor
Canco Petroleum (PR Petroleum)
Kelowna
11.2021 - 10.2022
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Gas Station Attendant
Super Save Gas
Kelowna
01.2019 - 11.2020
- Maintained clean and orderly work station.
- Built trustful relationships with customers to encourage return visits.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
- Created attractive merchandise diplays to entice customers to make purchases.
Education
Business Administration - Management
Okanagan College
Kelowna, BC05-2021
Skills
- Management information systems
- Cost reduction strategies
- Budgeting and forecasting
- Vendor sourcing
- Customer relations specialist
- Business Development
- Business administration
- Risk analysis and management
Timeline
Gas Station Supervisor
Canco Petroleum (PR Petroleum)
11.2021 - 10.2022
Retail Sales Manager
PR Petroleum
10.2021 - Current
Gas Station Attendant
Super Save Gas
01.2019 - 11.2020
Business Administration - Management
Okanagan College
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