Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Hafeez Kadri

Pune

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgement to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Laptop Service Engineer

Support Technologies
02.2022 - 12.2023
  • Maintained up-to-date knowledge of industry advancements, implementing new techniques for better results.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Advised clients on best practices for laptop usage, helping them avoid potential issues in the future.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.

Technician

CompuMech
11.2021 - 07.2022
  • Diagnose hardware and software problems in computers and other electronic devices
  • Identify and replace defective hardware components or parts
  • Install and configure operating system software and applications
  • Troubleshoot system errors, viruses
  • Test and repair computer peripherals, such as printers and scanners
  • Train users on basic computer operations
  • Keep records of repairs and maintenance
  • Provide technical support and advice to customers

Research Analyst

Salezcraft Global E-Services
6 2019 - 9 2019
  • Implemented data-driven approaches to identify trends in lead generation efforts, optimizing tactics for better results over time.
  • Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.

Education

Bachelor of Commerce - Commerce

Poona College
Pune
04.2001 -

12th HSC -

Poona College of Arts Science & Commmerce

10th -

SSC Board, Sungrace High School
Pune
02.2007 - 2016.05

Skills

Technical skills

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Hobbies

Writing Poetrys 

Stand ups 

Writing Comedy skits

Timeline

Laptop Service Engineer

Support Technologies
02.2022 - 12.2023

Technician

CompuMech
11.2021 - 07.2022

10th -

SSC Board, Sungrace High School
02.2007 - 2016.05

Bachelor of Commerce - Commerce

Poona College
04.2001 -

Research Analyst

Salezcraft Global E-Services
6 2019 - 9 2019

12th HSC -

Poona College of Arts Science & Commmerce

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Hafeez Kadri