HAIMA M S
Kochi
Summary
Pharmacy professional with 19 years of experience in management, business development, training, and compliance. Proven track record in enhancing team performance and implementing effective business strategies. Expertise in data-driven decision-making for continuous process improvement and client engagement. Strong ability to motivate teams and optimize operational tactics for mutual success.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Senior Manager
GG hospital
thiruvananathapuram
02.2026 - Current
- Oversaw daily operations to improve patient care and streamline service delivery.
- Formulated and implemented strategic plans for departmental enhancements and resource management.
- Directed staff recruitment, training, and performance evaluations for healthcare professionals.
- Championed initiatives that elevated patient satisfaction through upgraded service protocols.
- Created strategies focused on operational efficiency, cost reduction, and productivity enhancement.
- Led team of 30+ employees, establishing performance goals and monitoring progress.
- Conducted operational data analysis to uncover trends that informed service improvements.
- Coordinated with internal teams to ensure timely and budget-compliant project execution.
Pharmacy consultant
InnoRx solutions
12.2022 - Current
- Facilitated implementation of new pharmacy systems and processes to enhance operational efficiency.
- Advised hospital personnel on formulary management issues.
- Provided insights on formulary management and cost-effective medication options.
- Compiled reports on medication usage trends and identified cost savings initiatives to inform decision-making.
- Conducted training sessions for staff members on topics related to pharmacy operations and quality assurance standards.
- Contributed to the development of policies and procedures related to pharmacy services delivery.
- Maintained current knowledge base of relevant laws, regulations, guidelines, and best practices governing pharmaceuticals provisioning.
- Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations.
Pharmacy Operations Manager
Kinder Hospitals
07.2021 - 11.2022
- Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations.
- Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.
- Ensured that all pharmacy staff members were trained on proper medication handling practices.
- Evaluated new products and services to determine their suitability for the pharmacy's offerings.
- Collaborated with medical professionals to provide patient care services in a timely manner.
- Established quality assurance standards for all aspects of pharmacy operations.
- Cherthala, Kochi & Bangalore
Assistant Manager Pharmacy
Renai Medicity
07.2016 - 07.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Kochi
Hospital Pharmacist
American Hospital Dubai
12.2008 - 04.2016
- Provided medication and pharmaceutical services to inpatients and outpatients.
- Evaluated prescriptions for accuracy and completeness prior to dispensing.
- Reviewed physician orders to assess accuracy and safety.
- Maintained accurate records of medications dispensed, including dosage information, patient instructions, and cost.
- Collaborated in interdisciplinary team meetings to evaluate patient care plans and optimize pharmacological treatments.
- Contributed to development of new pharmacy protocols to enhance safety standards and streamline processes.
- Educated new pharmacy technicians on precise labeling techniques to ensure compliance and accuracy in prescription dispensing.
Education
Professional Certificate Programme - Business Management
IIM Kozhikode
07-2022
Master in Pharmacy - Pharmacy Practice (Clinical Pharmacy)
Govt. Medical College
Trivandrum, India02-2005
Bachelor of Pharmacy -
School of Medical Education
Kottayam, India01-2001
Skills
- Pharmacy management
- Formulary development
- Clinical coordination
- Oncology specialization
- Outpatient pharmacy expertise
- Inpatient pharmacy expertise
- Compliance management
- Strategic planning
- Inventory control
- Hospital information systems
- Microsoft Office proficiency
- Team leadership
- Evidence-based practice
Certification
- American Hospital IV Pharmacist Certification
- BLS Certified
- NABH Internal Auditor Certification
Languages
- English, Excellent
- Hindi, Very good
- Malayalam, Very good
- Urdu, Very good
Awards
Pharmacist Appreciation Award (2009, 2011, 2012) - American Hospital Dubai
Personal Information
- Date of Birth: 05/31/78
- Nationality: Indian
- Marital Status: Married
Professional Licensure
- Registered Pharmacist Kerala State Pharmacy Council
- Registered Pharmacist, Dubai Health Authority (DHA) UAE (until 03/01/17)
- Registered Pharmacist, Ministry of Health (MOH) UAE (until 03/01/17)
Timeline
Senior Manager
GG hospital
02.2026 - Current
Pharmacy consultant
InnoRx solutions
12.2022 - Current
Pharmacy Operations Manager
Kinder Hospitals
07.2021 - 11.2022
Assistant Manager Pharmacy
Renai Medicity
07.2016 - 07.2021
Hospital Pharmacist
American Hospital Dubai
12.2008 - 04.2016
Professional Certificate Programme - Business Management
IIM Kozhikode
Master in Pharmacy - Pharmacy Practice (Clinical Pharmacy)
Govt. Medical College
Bachelor of Pharmacy -
School of Medical Education