HANSEL DCOSTA
Mumbai
Summary
Brand and Digital Marking Specialist.
Self-motivated and passionate individual possessing over 5 years of experience in understanding customer needs, product management and digital marketing. Possess a keen business sense and an affinity for technology to apply innovative marketing solutions to increase brand awareness and expand markets. Seeking a role to create innovative marketing solutions and messages that generate revenue gains and bring unique products to target audiences.
Overview
12
12
years of professional experience
Work History
Operations & Digital Marketing Manager
MonkeyTricks Apparel
10.2020 - Current
- Review internal operations to pinpoint areas for improvement.
- Developing the website, overseeing product management, and ensuring a seamless UI & UX experience for our customers.
- Collaborate with teams and departments to streamline daily tasks effectively.
- Supervise operations, production, HR, and accounting, as well as oversee sales management to allocate adequate investment capital for short-term growth objectives.
- Cultivate and uphold trustworthy relationships with important customers, clients, partners, and stakeholders.
- Collaborate closely with the sales and marketing team to guarantee a return on investment for the current marketing strategies.
- Using tools such as SEO and paid advertisements on social media to connect with potential customers.
- Collaborating with the logistics team to streamline the process for our final customers.
- Establishing a brand that prioritizes customer needs and brand value.
Human Resources Executive
Maxell Group
03.2019 - 04.2020
- Creating reports on employee engagement, attrition, hiring, and development
- Producing internal company documents and communication
- Implementing HR policies and ensuring enforcement
- Fostering a positive work environment
- Resolving employee HR queries
- Managing daily HR tasks and payroll.
Guest Service Agent
Hilton Hotels
06.2017 - 07.2018
Guest Service Agent
Scenic Hotels
02.2016 - 03.2017
Concierge & Front Office
Marriott Hotels
06.2012 - 11.2012
- Greet and welcome guests warmly
- Assist with check-in and check-out
- Book reservations accurately
- Collaborate with other hotel departments
- Up-sell hotel services
- Record transactions accurately
- Stay informed to offer recommendations.
Education
Post Graduate in Hotel Management -
PIHMS
10.2016
BSc In Hotel & Hospitality Management -
Rizvi
Mumbai, India04.2014
Skills
- Social Media Marketing
- Digital Branding
- Graphic Designing
- Video Creation & Editing
- Ecommerce Development
- Website Creation
- UX Designing
- Video Editing
- Content Creation
- Search Engine Optimization (SEO)
Accomplishments
- Story of the month for Excellent Guest Service, New Zealand (2016).
- Best Trainee (Concierge), Marriott, Mumbai, India 2012.
- Author of books https://www.amazon.com/stores/author/B07CLHCCYW/allbooks.
Tools
Illustrator | WIX | Davinci Resolve | Canva
Declaration
I hereby declare that the information stated above are true and correct to best of my knowledge and belief.
Hobbies and Interests
Art & Decor | Sports | Content Creation | Video Editing
Social Profiles
LinkedIn - https://www.linkedin.com/in/hansel-dcosta-51424871/
Influencer profile - https://www.instagram.com/healwithhansel/
Timeline
Operations & Digital Marketing Manager
MonkeyTricks Apparel
10.2020 - Current
Human Resources Executive
Maxell Group
03.2019 - 04.2020
Guest Service Agent
Hilton Hotels
06.2017 - 07.2018
Guest Service Agent
Scenic Hotels
02.2016 - 03.2017
Concierge & Front Office
Marriott Hotels
06.2012 - 11.2012
Post Graduate in Hotel Management -
PIHMS
BSc In Hotel & Hospitality Management -
Rizvi
Similar Profiles
Ratheesh KumarRatheesh Kumar
Logistics Manager at Zen Fashion Apparel Industry, Classic Fashion Apparel IndusctryLogistics Manager at Zen Fashion Apparel Industry, Classic Fashion Apparel Indusctry
UGRA SENUGRA SEN
Senior sales Officer at CAPITAL APPAREL TECHNOLOGY (P) LTD, CAPITAL APPAREL TECHNOLOGY LtdSenior sales Officer at CAPITAL APPAREL TECHNOLOGY (P) LTD, CAPITAL APPAREL TECHNOLOGY Ltd
Aaliyah Benjamin.Aaliyah Benjamin.
Brand Coordinator at Bounty Brands Apparel - Jeep ApparelBrand Coordinator at Bounty Brands Apparel - Jeep Apparel
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP
Aditya ApteAditya Apte
Product Manager at ProgIST Solutions LtdProduct Manager at ProgIST Solutions Ltd