To work with a progressive organization that gives me scope to update my knowledge and skills in accordance with the latest trends and to be part of a team that dynamically works towards the growth of the organization.
Overview
24
24
years of professional experience
Work History
Branch Manager
Encore Heavy Machinery private Limited
Hospet
09.2024 - Current
Product Specialist
Encore Heavy Machinery private Limited
Hospet
11.2019 - 09.2024
Product Specialist - WLO & CSA Incharge
Encore Heavy Machinery private Limited
Hospet
10.2015 - 11.2019
Senior Service Engineer
Wilworth Earth Movers Pvt. Ltd
Hospet
07.2008 - 10.2015
CISF Paramilitary force
Bilaspur
09.2006 - 06.2008
Technician
Wilworth Earth Movers Pvt. Ltd
Hospet
07.2005 - 09.2006
Apprentice
BHEL-EDN
Bangalore
10.2002 - 10.2003
Education
Diploma - mechanical
Karnataka state open university
Mysore
01-2015
PUC -
Govt P U College
Hospet, Taluk
05-2005
ITI - Fitter trade
Govt. ITI
Bellary
01-2002
Skills
Customer relationship management
Customer Support
Team leadership
Strategic planning
Decision making
Inventory management
Site Management
Maintenance
Service
Problem solving
Conflict resolution
Assembly
Accomplishments
Master’s 2026 Region India Qualified for Master -2026 Global Competition.
Masters 2024 Region India winner and participated in Sweden MASTERS-2024 Global competition.
Annual dealer Conference -2021 and 2023 two times Region India winner Best EPS award
Walworth Earthmovers PVT Ltd Best employee award 07/01/13
Parts target 102 % and service target 107 % and lube target 106% achieved in year 2025-26
Skills
M S Office, Windows XP, Customer Support & Site Management, Maintenance & Assembly, Service
Mobile Numbers
+91 7899903852
+91 9686491983
Languages
English
Hindi
Telugu
Kannada
Training
Volvo Service and Maintenance EXC
Hydraulic Basics 2
Electrical Basics 2
Diesel engine principles
Tech Tool 2
EC380D - EC480D B to D Step1
EC120D - EC210D B to D Step 1
L60H - L260H Step 1
L60F - L120F - L150G - L250G Step 1
L350H Step 1
Crawler and Wheeled Excavators Step 2
Disclaimer
I hereby declare that all the details furnished by me are true to best of my knowledge.
Roles And Responsibilities
Daily monitoring of excavators all over the dealer Territory
Keeping the track on Breakdown of excavators and guide the team for Problem status being attended by technicians guiding the Wiring diagrams, troubleshooting strategy
Daily activity updation To the reporting concern department.
Keeping in the track on Warranty failures and Conducting the failure analysis on the Particular failure and reporting in to the Volvo
Having the EPS meeting with All over India dealer EPS with Volvo Product Support – Managers
Conducting brief training to engineers Diagnosis & Troubleshooting strategy and How to read the Wiring diagrams and Hydraulic diagrams.
Consolidated frequent failures and major failures PPT reporting to Volvo
Trouble diagnosis tree prepared and updated the Volvo shear point and Circulate the all branches
Daily weekly and monthly Updation Management information reporting to Volvo and concern department