Experienced RAN and TX Engineer with over 6.5 years of experience in Telecom . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Integration Engineer
Ericsson India Global Services Pvt Ltd
11.2022 - Current
Currently working in Airtel 5G rollout of Tamilnadu circle.
Performing Gnode-B integration with LTE layer migration in Newly integrated 5G RAN processor
Currently working on RP 6651 and responsible for end to end integration of 5G NSA model.
Supporting operators 5G/LTE Network with 99.99% availability.
Providing on call support to field team for issue resolution.
Generate and maintain a list of key technical issues in the network.
Daily health checks of the RAN system and takes corrective actions in case of any issues.
Notification of all the RAN outages to the stake holders as per the pre-defined fault management process.
Preparation and Publishing of Daily/Weekly Operational Reports
MOP preparation, recording of all new learning’s, circulation and update to all the stakeholders on regular basis.
ENGINEER CHM TXN
Vodafone Idea(Off-roll)
07.2022 - 11.2022
Worked flexible hours across night, weekend and holiday shifts.
Resolved problems, improved operations and provided exceptional service.
Worked with Gujarat circle team and looked after TX access nodes.
Worked on Ericsson and Huawei TX nodes using I-Master NCE and SO-EM server
Gained strong knowledge of Various services provisioning in all types of TX nodes.
Performed provisioning and TX node swap with necessary CR and closed CR with required guidelines.
FM Engineer
Ericsson India Pvt Ltd(Off-roll)
05.2019 - 06.2022
Monitored network hardware operations to evaluate proper configuration.
Set up hardware and software in optimal configurations to meet network performance requirements.
Developed and maintained courteous and effective working relationships.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Coordinator
Shivam Infocom Pvt Ltd
05.2018 - 04.2019
Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Coordinated with human resources department to handle payroll and personnel databases.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Implemented project management techniques to overcome obstacles and increase team productivity.
Field Engineer
Zulu Tele Services Pvt Ltd
12.2017 - 03.2018
Handled all quality control checks for physical verification project of indus tower.
Integrated and tested SMPS, Battery Banks, SPS, Servo, DG for massive upgrade of network.
Education
Bachelor Of Engineering - Electronics And Communications
VVP Engineering College
Rajkot
08.2014 - 04.2018
Secondary School - Science Education
Shree Swaminarayan English School
Bhavnagar
06.2011 - 07.2012
Higher Secondary School - Science Education
Fatima Convent High School
Bhavnagar
07.2013 - 07.2014
Skills
C-RAN, D-RAN, e-NODE and TXN on Ericsson Equipment
undefined
Certification
CCNA , [Aim carrer solutions ] - [3 month]
Timeline
Integration Engineer
Ericsson India Global Services Pvt Ltd
11.2022 - Current
ENGINEER CHM TXN
Vodafone Idea(Off-roll)
07.2022 - 11.2022
FM Engineer
Ericsson India Pvt Ltd(Off-roll)
05.2019 - 06.2022
Coordinator
Shivam Infocom Pvt Ltd
05.2018 - 04.2019
Field Engineer
Zulu Tele Services Pvt Ltd
12.2017 - 03.2018
CCNA , [Aim carrer solutions ] - [3 month]
01-2017
Bachelor Of Engineering - Electronics And Communications