Hardik Khanna
Panipat
Summary
Dynamic Software Engineer with a proven track record at Input Zero Technologies, excelling in complex automations and integrations. Expert in workflows and server-side scripting, I successfully led projects that enhanced ITSM and vulnerability response, while mentoring junior team members. Recognized for delivering scalable solutions that improved operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Software Engineer
Input Zero Technologies
Gurugram
06.2023 - Current
- Implemented the Enable Day One project for a client, integrating ServiceNow with SAP to onboard user data. Designed a complex workflow to automate user creation in Active Directory (AD), managed license assignments using Integration Hub actions, and developed custom actions to execute PowerShell scripts on the MID server for seamless automation.
- Implemented asset verification for a client by automating quarterly asset verification notifications to users. Developed a custom pop-up widget on the Service Portal to enhance the user-friendly asset verification process, receiving appreciation from the client for the successful implementation.
- Implemented a generic integration flow to enable integrations through data-level configurations upon service request submission. Designed an integration configuration table to store field mappings, and a payload storage table to manage outgoing data, ensuring a flexible and scalable integration approach to cater to multiple integrations using data-level configurations.
- I self-learned the Vulnerability Response (SecOps) module for a client, and I am currently supporting and enhancing it along with ITSM, ensuring continuous improvements and optimized security operations.
- Led multiple projects, driving solution design for complex departments, while managing workflows and mentoring juniors through knowledge transfer and hands-on guidance.
Education
Bachelors of Technology - Electronics And Communication - 8.5 CGPA -
University Institute of Engineering And Technology
Kurukshetra06-2023
Skills
- Workflows/Flow Designer
- ITSM
- Server-side scripting
- Integrations: Rest API, Integration Hub
- Service Portal and Widgets
- Javascript
- HTML/CSS
- Vulnerability Response
- Reporting and analytics
- Complex Automations
- Troubleshooting
- Java
Accomplishments
- Shining Star of the Month - September,2023
- Star of the Month - January,2024
Certification
- Certified System Administrator
- 5+ Micro Certifications
Timeline
Software Engineer
Input Zero Technologies
06.2023 - Current
Bachelors of Technology - Electronics And Communication - 8.5 CGPA -
University Institute of Engineering And Technology
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