Hardik Vedia
Sr. Service engineer
Ahmedabad
Summary
A service engineering professional with comprehensive understanding of advanced mechanical and electrical systems. Known for improving system reliability and delivering high-quality Service. Highly team-oriented and adaptable, with strong problem-solving abilities and commitment to achieving operational goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Senior Service Engineer
Mitsubishi Electric India Pvt.ltd
09.2022 - Current
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
- Service support to machine manufacturers, both offline and online, related to the numerical control side.
- Testing and diagnosis of the controller-side issues.
- Testing of the controller, I/O controls, servo motor, spindle motor, and ladder monitors diagnosis and updating.
- Troubleshooting and part replacement activities of standard and customized CNC parts.
- Proposal of Extended Warranty contract, Preventive Maintenance contract, and Spare Proposal for minimizing machine downtime.
CNC Service Engineer
Messer cutting systems India private limited
01.2016 - 01.2022
- Installation and commissioning of oxyfuel, plasma, and laser CNC machines.
- Visual inspection of CNC parts, servo motors, servo drives, instruments, flow meters, relays, transducers, etc.
- Maintenance and operation of plasma power sources: Hypertherm (Powermax, HPR, XPR all series), Kjellberg (Hi-focus, Smart focus, Fine focus, Q-series).
- Inspection, operation, and testing of IPG laser sources (YLR, YLS series); testing of laser source operation parameters in LaserNet software.
- Knowledge of Precitech cutting head, operation, and maintenance. Focus settings parameter monitoring.
- Preventive maintenance of CNC, plasma source, and laser source.
- Working knowledge of pressure, flow, temperature, transmitter, thermocouple, and RTD.
- Operation and maintenance training for key customers.
- Good knowledge of GA drawing and electrical diagrams.
- Travel to the customer's place for troubleshooting, diagnosing machine issues, and providing solutions.
Electrical Maintenance Engineer
Chaitanya Engineering Services
01.2015 - 01.2016
- Installation and commissioning of hand-cutting plasma source.
- Testing and maintenance of Torch lead.
- Testing of IGBT, rectifier, diode, transformer, I/O card, and power distribution PCBs related to the power source.
- Testing and maintenance of Bosch-made drilling and grinding products.
- Knowledge of DOL, Star, and Delta starter power and control circuit.
Education
Bachelor of Science - Electrical & Electronics Engineering
C.U Shah Technical Institute
Surendranagar, India 04.2012 - 01.2015
Diploma - Electronics & communication engineering
A.V Parekh Technical Institute
Rajkot, India 04.2009 - 01.2012
Skills
Panel SLD understanding
Electrical panel troubleshooting
Customer service
Breakdown and Activities
Remote technical support
Teamwork / Collaboration
Ability to follow processes
Communication Skill
Microsoft Office
Windows 11Pro
Omniwin Nesting software
Most2D & G0xin software
TwinCAT system
Lasernet
NC Analyzer
Personal Information
- Date of Birth: 10/09/93
- Marital Status: Married
Disclaimer
I hereby declare that the above-mentioned information is true and correct to the best of my knowledge.
Timeline
Senior Service Engineer
Mitsubishi Electric India Pvt.ltd
09.2022 - Current
CNC Service Engineer
Messer cutting systems India private limited
01.2016 - 01.2022
Electrical Maintenance Engineer
Chaitanya Engineering Services
01.2015 - 01.2016
Bachelor of Science - Electrical & Electronics Engineering
C.U Shah Technical Institute
04.2012 - 01.2015
Diploma - Electronics & communication engineering
A.V Parekh Technical Institute
04.2009 - 01.2012
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