Hareesh UR
Bengaluru,KA
Summary
Strategic Technology Leader in managing multi-disciplinary in Data, Cloud, Salesforce and AI technologies with over 21 yrs of experience adept in driving a successful track record of delivering transformative results for Fortune 500 clients. My exceptional skills in Project Management and customer relations underscore my successful track record across diverse business sectors, particularly in banking and finance. Passionate about Data Management, Cloud, AI and Salesforce-CRM app solutions to optimize client operations and drive revenue growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate General Manager
HCL Technologies
04.2021 - Current
- Focus specifically on Support Agile Planning and developing of SBD365 platform, execution of enhancements, SBD prod deployment, support.
- Streamlined processes for higher efficiency, by identifying bottlenecks and reorganizing workflows in the department.
- Improved overall team performance by implementing strategic management initiatives and fostering a collaborative work environment.
- Contributed to financial growth by managing budgets effectively and identifying cost-saving opportunities.
Senior Account Manager
Mindtree Ltd.
08.2016 - 03.2020
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Streamlined account management processes, improving overall efficiency and productivity.
Education
PGDBA (Operations) -
Symbiosis
01.2010
MCA (Master of Computer Applications) -
VTU
01.2002
Skills
- Program, Project Management
- Strong decision maker
- Vendor / Stakeholder Management
- Growth Leadership
- Innovative
- Strategic Planning
- Data Analysis
- Budgeting and Forecasting
Certification
- Certified on Generative AI Cohort 2 and ChatGPT
- Certified Salesforce Admin and Salesforce Cloud consultant
- Google Cloud Digital Leader
- BFSI (Banking & Financial Services)-Insurance Domain Certification.
- IBM Certified in Cloud Business Solution, Blue-mix
- Informatica Certified Designer v8.0
- Cognos Report Net Authoring Product Professional (L1 & L2).
- Callidus Software Inc Certified.
Previous Associations
- Hewlett Packard Pvt. Ltd (2003-06)
- Accenture Services Pvt. Ltd (2006-09)
- Cognizant Technologies Solution (2009-12)
- IBM India Pvt. Ltd (2012-16)
- Mindtree India Pvt Ltd (2016-21)
- HCL Technologies Ltd (Apr’21 - till date)
Key Strengths
- Strengthening business Agility and viability:
- Fostering Teamwork and Strong Customer Relationship:
- Marshalling change Innovation:
- Growth leadership
Technical Skills
Salesforce: CPQ, Einstein AI, LWC
IT Program Management Tools – JIRA, MPP, Zoho, Version One
Database Management (Oracle, Terdata), Data Analytics, DWH.ETL (Informatica, AbInitio), BI Tools (Tableau, Power BI, Cognos), BigData
Cloud computing: GCP, AWS, Azure
Integration Management – Mulesoft, Active MQ
Design Methodology Management – Agile, Scrum and Waterfall techniques
Timeline
Associate General Manager
HCL Technologies
04.2021 - Current
Senior Account Manager
Mindtree Ltd.
08.2016 - 03.2020
PGDBA (Operations) -
Symbiosis
MCA (Master of Computer Applications) -
VTU
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