Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Hareesh Kumar Velaga
Hyderabad
Summary
Overview
13
years of professional experience
Work History
Tata Consultancy Services LTD
Application Client Support Specialist
02.2013 - Current
Job overview
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Treasury Support is to monitor all applications weather they are up & running or not.
- Statements Purging Loading when it has an issue.
- Treasury Support will take care of Payments and Statements through the workflow of including all the applications i.e. Swift, OLE, Open Link, BizTalk.
- Liaising with other banks directly via phone in order to get an end-to-end resolution on certain issues pertaining to the Missing payments and Statements
- Handling business requirements related to missing Statements and payments.
- Performing Health checks on daily basis to make sure all the applications are working fine.
- Resolving production issues then and there by investigating the issue.
Capgemini Business Services India LTD
Process Associate
02.2011 - 02.2013
Job overview
- Worked as a SAP End User in Cash Application process under Order to Cash.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Investigated and resolved invoicing discrepancies to maintain good vendor relations.
- Liaised with accounting team for seamless workflow.
B. Srinivasa Rao & co
Audit Executive
05.2010 - 01.2011
Job overview
- Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
- Interacted with internal staff and clients to improve operational knowledge of relevant tax issues and business implications.
Education
ICFAI National CollegeVisakhapatanam
MBA from Finance
03.2010
University Overview
Dr.Hima Sekhar Degree CollegeAnakapalli
B.com from Accounting
03.2008
University Overview
Skills
- Experience with Microsoft productivity tools (MS Word, Excel, PowerPoint etc)
- Excellent project lead, Cash management, process management and organizational skills required
- Have knowledge on SWIFT Message Types (MT)
- Have knowledge on Statement processing MT940, 950 & Transactions MT942
- Have knowledge on Payment Processing in Swift Message Types MT 101, 103, 202, 300 etc
- Have knowledge on CASH Management
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Tamil
Beginner (A1)
Timeline
Application Client Support Specialist
Tata Consultancy Services LTD
02.2013 - Current
Process Associate
Capgemini Business Services India LTD
02.2011 - 02.2013
Audit Executive
B. Srinivasa Rao & co
05.2010 - 01.2011
ICFAI National College
MBA from Finance
Dr.Hima Sekhar Degree College
B.com from Accounting
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