MS Office
Harendra Singh
Ipro
Chandigarh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Retail Sales Specialist as IPro
channelplay ltd
chandigarh
04.2014 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Answered questions about store policies and addressed customer concerns.
Store Supervisor
ID Corporation
chandigarh
08.2013 - 03.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Defined clear targets and objectives and communicated to other team members.
Team Leader
Bharti Airtel
Chandigarh
03.2013 - 08.2013
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Arts - Economics
Rabindranath Tagore University
Madhya Pardesh 05.2016 - 06.2019
Higher Education - Commerce
D A V
UNA CBSE BOARD 04.2007 - 03.2008
CBSE BOARD 10th - English,Hind,Math,science,History,Geography
Kendriye Vidyalaya
IOC BAROUNI 04.2005 - 03.2006
Skills
Retail sales professional
Policies and procedures
Key Performance Indicators
Training and mentoring
Data analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of twenty above staff members.
Software
Telly ERP
Mobile Device Management (MDM)
Python,JAVA,C,Visual Basic,MySQL,SAP
Certification
Account Software
Interests
I like to talk and effective listen
Like to see sunrise in the morning and Moonlight at night
Playing Sports(cricket,Basket ball,Badmintan)
I like to continue exploring new things behind me
Timeline
Account Software
03-2023
Market Analyst
03-2023
DIGITAL Marketing
03-2023
Bachelor of Arts - Economics
Rabindranath Tagore University
05.2016 - 06.2019
Retail Sales Specialist as IPro
channelplay ltd
04.2014 - Current
Store Supervisor
ID Corporation
08.2013 - 03.2014
Team Leader
Bharti Airtel
03.2013 - 08.2013
Higher Education - Commerce
D A V
04.2007 - 03.2008
CBSE BOARD 10th - English,Hind,Math,science,History,Geography
Kendriye Vidyalaya
04.2005 - 03.2006