Summary
Overview
Work History
Education
Skills
Websites
Timeline
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HARI GAURAV

Team Leader KAM
Ghaziabad

Summary

Dynamic and results-driven e-commerce professional with over 6 years of experience in business development, team leadership, and account management. Currently leading a team of 9 BDEs at Flipkart, driving a ₹27 Crore revenue per month portfolio across 200 accounts. Proven expertise in category growth, having achieved YoY revenue increases of 59% (2023) and 41% (2024) for non-winter verticals and 194% YoY growth for winter vertical through strategic seller acquisition and performance management. Adept at fostering seller relationships, spearheading market expansion, and delivering consistent results in fast-paced e-commerce environments.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Team Leader

Flipkart
12.2022 - Current

- Spearheaded a ₹27 Crore revenue portfolio, managing 200 seller accounts across women’s fashion categories (Tops, T-Shirts, Shirts, and Jackets).
- Achieved YoY growth of 59% (2023) and 41% (2024) in non-winter categories through data-driven strategies and seller performance optimization.
- Boosted winter vertical revenue by 194% YoY by onboarding 30 new sellers and expanding category offerings.
- Directed a team of 9 Business Development Executives, ensuring consistent engagement, target achievement, and skill development.
- Designed competitive pricing and cross-selling strategies to drive profitability and market share.

Business Development Executive

Flipkart
10.2021 - Current
  • Managed key accounts, driving sales growth and ensuring seller satisfaction through tailored strategies.
  • Enhanced seller visibility and consumer engagement by executing targeted marketing campaigns and category-specific initiatives.
  • Collaborated with cross-functional teams to streamline operations, optimize pricing, and improve overall seller performance.
  • Got the Skip level Promotion in very first Year


Senior Business Development Executive

bigbasket.com
01.2020 - 09.2021
  • Achieved significant revenue growth, driving Net GMV and maintaining a CAC of under ₹100-150.
  • Expanded wallet recharge averages to ₹2,000, demonstrating financial acumen and customer retention expertise.
  • Recognized with two Top-Performing Team awards for exemplary leadership in managing and training subordinates.
  • Boosted operational efficiency by maintaining a DRR of 15K orders in a single territory and executing vendor buyouts.
  • Led strategic marketing campaigns, negotiating initiatives with top FMCG brands like Haldiram and RAW Juices.

Business Development Executive

bigbasket.com
12.2018 - 01.2020
  • Focused on customer acquisition and retention, driving sales and revenue targets in a competitive market.
  • Successfully implemented strategies for territory expansion and team collaboration to exceed objectives.
  • Exemplary professional ethics and performance by result have promoted.

Senior Sales Representative

SBI Card
01.2018 - 12.2018
  • Consistently exceeded daily and monthly sales targets by educating customers and promoting product usage.
  • Conducted competitive analysis and executed customer engagement strategies to drive brand awareness.
  • Developed negotiation and relationship-building skills by managing pricing contracts with third-party providers.

Education

Bachelor's degree - Humanities and business

Indira Gandhi National Open University
05.2019 - 01.2023

Skills

  • Strategic Account Management
  • Revenue Growth & P&L Management
  • Team Leadership & Development
  • Seller Onboarding & Retention
  • Data Analytics & Insights
  • Competitive Pricing & Profitability
  • Category Management
  • Sales Strategy & Execution
  • Excel , Spreadsheets, Word, PPT
  • Cross-functional Collaboration

Timeline

Team Leader

Flipkart
12.2022 - Current

Business Development Executive

Flipkart
10.2021 - Current

Senior Business Development Executive

bigbasket.com
01.2020 - 09.2021

Bachelor's degree - Humanities and business

Indira Gandhi National Open University
05.2019 - 01.2023

Business Development Executive

bigbasket.com
12.2018 - 01.2020

Senior Sales Representative

SBI Card
01.2018 - 12.2018
HARI GAURAVTeam Leader KAM