Hari Krishnan RV

• Successfully managed multiple simultaneous projects through effective time management skills and prioritization techniques.
• Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
• Mentored and coached team members, promoting professional growth and skill development.

Project Details:

Project 1: Philips-SPS Projects and R2R Projects

Role: SAP Business Analyst

Roles and Responsibilities: Philips R2R or Request to Resolution is a program under Philips Service Portfolio that handles Customer Support Requests. Responsibilities as a Business Analyst include Requirement Analysis, configuration, Functional specs, Demos and completion and Acceptance of user stories, Middle ware Integration and Hyper care support.

Project 2: Philips CC NAM Project

Role: SAP Business Analyst

Roles and Responsibilities: Analysis of Requirements and Preparation of User requirements documentation with respect to different Scenarios and Implementation of proposed solutions.

Designation: Manager- SAP Practice

Position: Functional Lead

Project 1: Bayer Imaxeon and Radiology SAAS (Software as a Service)

Roles and Responsibilities:

Roll out Implementation at Bayer Imaxeon, Australia for Radiology business unit. As a Team lead in SD team, accountable for developing a high-level project plan, configuration of SAP application as per Business requirement, Coordination with Interface team, End to End testing and prepare Documentation that include Design and Functional specifications and Post Go Live Support

Project 2: Reydel Automotive Solutions (SMRC)

Roles and Responsibilities:

Managing the team in resolving the Incidences and IT Demand (New/Enhancement) requests. Collaborating with clients and managing customer escalations and acts as a SPOC for all

initial reports and updates back to the customer.

Progressed to Functional lead role other than being limited to a role of SD consultant, by taking additional responsibilities, and involving in Project management and operation support activities, Organizing DTSUM calls and taking lead in Migration projects.

Project 3: GE Power Conversion-Operation Support

Roles and Responsibilities:

Involved in SAP operation support and Enhancement activities.

Supported Project Management activities and audit Management activities.

Project: Cochin Shipyard Implementation Project (Tarang)

Roles and Responsibilities:

ECC 6.0 Implementation.

Roles and Responsibilities:

Involved from Blueprint Preparation stage of project to realization activities.

Meeting Business Process Owners and department heads to identify the Business Requirements.

Configured Ordered to Engineering process for Ship Building and Ship repair Process along with Lab sales process.

Go live support and post Go live support.

Project 1: Eureka Forbes Ltd, Mumbai

SD Module Lead

Ensuring high degree of Operational efficiency and process adherence.

Handling day to day incidents with co-ordination with clients and team members

Gathering Business requirements, understanding the process and providing proper solutions.

Enhanced customer satisfaction through timely delivery of projects and effective communication with clients.

Project 2: Recipharm UK

Post Implementation Support Project

Customer Support and Handling Day to day incidents

Handling Application Change Management.

Projects. Welspun Global Brands Ltd and Welspun India Ltd

Roles and Responsibilities

• Co-ordinate with MM, PP and FI Module in developing the Business Model and developed the blueprint for Mapping the process in SAP system.
• Completed the Project Phase I and Phase II within the Assigned deadline.
• Extensive Training for the Users across all levels and locations through Training Sessions and User manuals which is the integral factor of the success of this project.
• Enhancing the existing SAP System to meet the dynamic changes required by the Organization's day-to-day challenges posed by today's business environment.
• Handling day to day tickets related to S&D Module for the entire business unit as a single Group level consultant.

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Organizing promotional programs for launching new products and ensuring good merchandising and brand visibility in the assigned territories.