Hari Reddy

TO WORK IN A FIRM WITH A PROFESSIONAL WORK DRIVEN ENVIRONMENT WHERE I CAN UTILIZE AND APPLY MY KNOWLEDGE, SKILLS WHICH WOULD ENABLE ME TO GROW WHILE FULFILLING THE ORGANIZATIONAL GOALS Excellent communication skills, quick learner, optimistic strive for perfection Capable of coming up with own initiative to carryout individual task and equally Adaptable to the situation of working in a group. Self-Motivation and Self-confidence. Flexibility and originality in approach Familiar with SAAS and PAAS tools for service the equipment and upgradations

• Achieved positive reply by introducing testing tools software for difficult tasks.
• Collaborated with team of 2-3 nos in the development of difficult projects
• Achieved Difficult tasks through effectively helping with multiple testing tools and solving the problems
• Achieved target by completing given tasks with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved Complex issue which led to good result
• Resolved product issue through consumer testing.
• Supervised team of 5 staff members.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Documented and resolved [Issue] which led to [Results].