Summary
Overview
Work History
Education
Skills
Accomplishments
Roles and Responsibilities
Personal Information
Disclaimer
Timeline
Generic

HARI CHANDRA SIVA PRASAD SALADI

Process Specialist
Hyderabad

Summary

Result driven professional with robust background in process improvement and optimization, ready to drive efficiency and effectiveness in operations. Strong analytical skills, adept at identifying bottlenecks and implementing solutions. Skilled in team collaboration, adaptable to changing needs, and focused on delivering measurable results. Known for reliability and strategic approach to achieving organizational goals.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Process Specialist

Cognizant Technologies Solutions
01.2025 - Current
  • Working in the Fraud Dispute Clearance team, with a clear understanding of REG-E, Visa chargeback codes and rules, and internal regulations and guidance.
  • Perform a reasonable investigation on the triggered cases and take action based on the fraud occurrence in the transaction.
  • Clearing reject tickets and providing the resolution for disputes.
  • Worked on internal banking tools like VROL, RT dashboard, CASPER, Nexis Report, and RPS for day-to-day tasks.
  • As a SME, I work closely with team members, provide inputs on processes, take training, and perform quality and reporting tasks.

Senior Fraud Investigation Analyst

FutureSoft India Private ltd.
08.2024 - 01.2025
  • Working in the financial fraud investigation team, where I deal with fraud detection and prevention by performing 360 fraud review checks on the alerts in Nice Actimize (Safire) and Ecams, which have been triggered due to violations of the thresholds set for the system or behavioral and fraud patterns for different fraud types (ATO, PTO, TOA, ID theft, abuse, authorized, unauthorized scams, and other fraud types) using anti-fraud tools and mitigations.
  • Multiple investigations into whistleblower complaints concerning account hijacking, transactional fraud, funds transfer returns, checks (RDC, Thea), or ACH transactions that provided real-time decisions on credit cards.
  • Conduct an initial analysis of customer transactions using internal and external research tools to assess and determine if the transactions seem plausible, or if there is reasonable suspicion that the transaction involves money laundering.
  • Identification of suspicious or unusual transactions, non-compliant activity, or increased compliance risk activities, and raise RFI for alerts requiring further information, and determine if additional inquiries are required, and escalate as appropriate for non/low-quality responses.
  • Taking appropriate actions, like filing reports, placing holds on transactions and accounts, and mitigating actions under account and profile levels, to regulate further suspicious activities from taking place.

Senior Process Associate

Tata Consultancy Services
01.2020 - 08.2024
  • As a part of the Financial Investigation Team, I worked on client profiles and was responsible for detecting red flags and mitigating core banking transactions, such as Zelle (P2P) payments, ACH, checks, wire transactions, and international fund transfers, with a 360 review process and account opening red flags.
  • Managed risk-based monitoring for unusual activity, changes in behavior/patterns, rapid movement of funds, and filing SARs (Suspicious Activity Reports)/STRs (Suspicious Transaction Reports), and submitting for further monitoring.
  • Used tools like LexisNexis and World-Check for verifying customer information, and used various internal banking applications, RDC, Actimize, and Norkom for monitoring transaction anomalies and taking actions.
  • Performing a holistic review on the generated alert by using techniques like smurfing, round-tripping, false positives, money mules, and complex transfer of funds patterns, as well as other ways to identify transaction anomalies.
  • Performing a monthly AML risk-based review and analysis on individual and business accounts for suspicious transactions.

Education

BBA -

Aditya Degree College
Rajahmundry, Andra Pradesh
04.2016 - 01.2019

H.S.C - MPC

Narayana Junior College
Rajahmundry, Andra Pradesh
01.2014 - 01.2016

S.S.C - undefined

Sri Chaitanya Techno School
Rajahmundry, Andhra Pradesh
01.2013 - 01.2014

Skills

Handling Complexity in Business Process

Accomplishments

  • Received 'Special Initiative Award' for my commitment to innovation and process excellence.
  • Received 'On the Spot Award' for contributing as best team player during process transitions.
  • Received 'BPS Star Performer Award' in recognition for handling multiple processes and supporting the team as SME.
  • Received 'Star of The Month' for excellence in performance.
  • Assigned as 'Secure Server Room Operator' for the ODC by client.
  • Handled a team of 12 Associates as a backup Lead.

Roles and Responsibilities

  • As a SME handled process transitions from clients
  • Training new recruited analysts and conducting refresher sessions
  • Preparing daily volume inflows, handling SLO's by assigning tasks and preparing SOP's
  • Performing audits and providing feedbacks
  • Finding the RCA and preparing quality reports like EFMA.
  • Using audit techniques like 5 Whys and Pareto analysis and conducting regular ETA huddles with in the team.
  • Along with this having experience in MIS activities in preparing business reviews(BR) and maintaining dashboards as per client requirements and handling Ad Hoc activities.

Personal Information

  • Father's Name: Sesha Rao Saladi
  • Date of Birth: 08/19/98
  • Marital Status: Unmarried

Disclaimer

I hereby declare that the above information provided are true and correct as per my knowledge and belief, I hold the responsibility for the correctness of the particulars.

Timeline

Process Specialist

Cognizant Technologies Solutions
01.2025 - Current

Senior Fraud Investigation Analyst

FutureSoft India Private ltd.
08.2024 - 01.2025

Senior Process Associate

Tata Consultancy Services
01.2020 - 08.2024

BBA -

Aditya Degree College
04.2016 - 01.2019

H.S.C - MPC

Narayana Junior College
01.2014 - 01.2016

S.S.C - undefined

Sri Chaitanya Techno School
01.2013 - 01.2014

Similar Profiles

CREATE PROFILE
HARI CHANDRA SIVA PRASAD SALADI Process Specialist