Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and interests
Languages
Timeline
Generic

HARIHARAN K

Chennai

Summary

Detail-oriented logistics professional with over 5 years of experience in international freight forwarding, pricing strategy, and client management.Skilled in rate procurement, vendor coordination, and delivering cost-effective solutions under tight timelines. Adept at balancing operational efficiency with customer satisfaction. Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.

Overview

9
9
years of professional experience

Work History

Deputy Manager - Pricing/ Customer Service

MB projects and Logistics (India) Private Limited
Chennai
08.2025 - Current
  • Collaborated with sales teams to align pricing strategies with customer needs.
  • Managed vendor relationships to negotiate favorable pricing agreements.
  • Prepared monthly reports outlining sales performance versus budget expectations based on set prices.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.

Assistant Manager - Pricing

ORA Logistics Private Limited
Chennai
04.2025 - 07.2025
  • Promoted to Assistant Manager in recognition of performance, and expertise in pricing strategy.
  • Manage pricing and rate procurement across key global trade lanes, including China, Europe, and the USA.
  • Collaborate with carriers and overseas agents to negotiate competitive rates, and enhance profit margins.

Senior Customer Service Executive

ORA Logistics Private Limited
06.2020 - 04.2025
  • Managed air export operations across major airports in India (e.g. DEL, BOM, MAA, BLR, and AMD) ensuring smooth cargo movement and on-time departures.
  • Coordinated end-to-end export process, including booking, documentation, and airline liaison for space confirmation and uplift.
  • Prepared and reviewed key export documents such as HAWB, MAWB, shipping instructions, and customs invoices, in compliance with Indian and international regulations.
  • Trained new team members on standard air export procedures and customer handling protocols.

Physical Education Specialist

Fitkids Education and Training Pvt Ltd
Chenni
05.2018 - 01.2020
  • Facilitated daily physical activities to promote student engagement and participation.
  • Organized fitness events to encourage teamwork and healthy competition among students.
  • Developed engaging lesson plans for physical education curriculum.
  • Assessed student performance and provided constructive feedback on skills development.

Sales Executive

Axis Securities Private Limited
Chennai
06.2016 - 08.2017

Achieved sales targets consistently by employing effective selling techniques and maintaining high levels of product knowledge.

  • Managed client accounts, ensuring accurate documentation and compliance with policies.
  • Conducted market research to identify potential sales opportunities and trends.

Education

Bsc - Computer Science

St Patrician College of Arts and Science
01.2015

Higher Secondary -

The Besant Theosophical Higher Secondary School
01.2011

High School -

Olcott Memorial High School
01.2009

Skills

  • Customer Relationship Management
  • Problem-solving, complaint handling
  • Logistics proficiency
  • Pricing Strategy

Accomplishments

  • Represented India in Ultimate Frisbee and participated in World Championship tournaments held in Dubai(2015) London (2016),Australia(2018), and Japan(2019 & 2024)

Hobbies and interests

  • Playing and coaching Frisbee
  • Watching Movies

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Deputy Manager - Pricing/ Customer Service

MB projects and Logistics (India) Private Limited
08.2025 - Current

Assistant Manager - Pricing

ORA Logistics Private Limited
04.2025 - 07.2025

Senior Customer Service Executive

ORA Logistics Private Limited
06.2020 - 04.2025

Physical Education Specialist

Fitkids Education and Training Pvt Ltd
05.2018 - 01.2020

Sales Executive

Axis Securities Private Limited
06.2016 - 08.2017

Bsc - Computer Science

St Patrician College of Arts and Science

Higher Secondary -

The Besant Theosophical Higher Secondary School

High School -

Olcott Memorial High School
HARIHARAN K