Hariharan Muthukrishnan
Chennai
Summary
Dedicated and certified Scrum Master with over 9 years of IT/product development experience, including 4 years of proven success in Agile project management.
Seeking a dynamic Scrum Master position to leverage expertise in facilitating high-quality product outcomes through agile methodologies and strategic decision-making.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
Renault Nissan Technology Business Center India
Chennai
02.2024 - Current
- Led Agile enablement sessions covering the Scrum Framework (Values, Roles, Events, Artifacts), enhancing team understanding and alignment with Agile principles.
- Provided continuous Agile coaching, reinforcing Scrum values, and best practices to sustain delivery cadence and improve team maturity.
- Delivered practical coaching on User Story Slicing, enabling better backlog structuring, and improving sprint predictability and planning efficiency.
- Facilitated Agile estimation workshops (DoR, DoD, Planning Poker, T-shirt Sizing, Velocity, Predictability), increasing estimation accuracy and stakeholder confidence in delivery timelines.
- Fostered a culture of collaboration and self-organization, increasing cross-functionality, accountability, and overall team maturity.
- Optimized Scrum ceremonies through innovative facilitation techniques, improving engagement, time-box discipline, and reducing ceremony fatigue.
- Managed release activities and follow-ups, facilitating smoother deployments, and significantly reducing post-release defects and disruptions.
- Implemented effective backlog refinement practices and introduced workflow breakdowns to distinguish active work time from wait time, resulting in a 15% reduction in cycle time, and faster delivery of high-value product increments aligned with business priorities.
- Promoted psychological safety and healthy team dynamics by proactively resolving conflicts and facilitating interactive icebreaker sessions at leadership meetings.
- Maintained a strong focus on continuous improvement, driving a 15% boost in delivery outcomes, while ensuring high quality across deliverables.
- Identified actionable insights and led improvement initiatives based on Agile maturity assessments, driving continuous enhancement of team and organizational agility.
- Consistently demonstrated the benefits of new processes to stakeholders, securing buy-in for process improvements, such as facilitating Scrum events, refining workflow practices, implementing release checklist protocols, and establishing DoR (Definition of Ready) and DoD (Definition of Done) practices.
- Delivered consolidated performance metrics during DAR and Product Review meetings, enabling data-driven decisions, and contributing to a 15% increase in delivery efficiency.
- Ensured traceability and closure of action items from leadership meetings, aligning outcomes with team goals, and maintaining execution accountability through Q4 2024.
- Actively engaged in Agile community events (internal and external), sharing best practices, learning new trends, and addressing real-time challenges collaboratively.
- Utilized JIRA dashboards for transparent tracking of team metrics, enhancing delivery quality, predictability, and team ownership.
- Strengthened client relationships through consistent, tailored communication, and solution-oriented interactions, resulting in improved satisfaction and stakeholder alignment.
Scrum Master
Accenture Solutions Pvt Ltd
Bangalore
09.2020 - 11.2023
- Fostered a culture of respect, approachability, and proactive support, consistently creating a positive, and collaborative team environment.
- Guided teams through agile adoption, coaching on values, principles, and framework selection, enhancing agility and delivery effectiveness.
- Partnered with the Product Owner to optimize backlog management and maximize value alignment with business goals and customer needs.
- Expertly facilitated all Scrum ceremonies, with a focus on timeboxing and outcome-driven discussions, ensuring continuous improvement.
- Enabled data-driven decision-making by implementing effective metrics and dashboards in Jira and Confluence.
- Customized agile practices to suit team dynamics, achieving a 10% boost in velocity, and improved value delivery.
- Promoted cross-functional collaboration, transforming developers into a self-sustaining, high-performing team with shared accountability.
- Advocated for engineering excellence, implementing code refactoring, peer reviews, and ATDD/TDD practices, leading to a 35% reduction in defects.
- Strengthened product quality via strategic testing practices and enhanced collaboration, resulting in higher-quality deliverables and customer satisfaction.
- Supported CI/CD practices in collaboration with release managers, ensuring smooth, timely deployments, and issue resolution.
- Delivered transparent and regular incident, outage, sprint, and engagement-level reports to clients and stakeholders.
- Maintained project headcount and skill-based reporting to ensure adherence to project structure standards.
ETL Automation Test Analyst
Accenture Solutions Pvt Ltd
Bangalore
05.2016 - 08.2020
- Company Overview: Client - Royal Dutch Shelll
- Understand the ETL testing requirements & carried out the test plans
- Handled test execution of a scrum as a single test resource
- Developed test data for effective testing
- Performed end-to-end test execution with test case scripts for ETL Ingestion, Transformation, Curation, DataMart and Reporting stages and raised many potential defects on time
- Creating data with negative scenarios to check if ETL jobs are logging the errors as defined
- Identified and report data quality issues, anomalies, and discrepancies, work closely with Developers to address and resolve them in timely manner
- Documented ETL test evidences Including regression & acceptance testing procedures
- Publishing test execution status to Client & Internally on daily basis
- Ensure that the testing is carried out as per the defined standards and procedures
- Experienced in Root cause analysis and Defect diagnosis techniques
- Have performed end-to-end err free testing deliverable for 6 critical Modules independently
- Have maintained quality deliverable including Test Signoffs on time
- Participation in calls proactively with Zero escalation from client
- Maximized the productivity by supporting my fellow team members for their Automation queries, concerns
- Gained knowledge on SQL & SAS queries and implemented effective SQL logics for complex business rules and various scenarios like Count Test, etc.
- Working on JIRA for test execution; investigating the test failures/defects, bugs & finding the root-causes
- Involving in test execution and troubleshoot the issues during execution
- Validating and raising the valid bugs for the req variations which lead to the issues, without any dependency
- Define and track quality assurance metrics such as Defects, Defect count, Test Result, Test status
- Supporting the entire business crew on the production live days to ensure the proper and err-free deliverable
- Client - Royal Dutch Shelll
Education
Master Of Computer Application -
Annamalai University
Bangalore, Karnataka, India01.2019
Bachelor Of Computer Application -
Khadir Mohideen College
Tanjore, Tamilnadu, India01.2015
Skills
- Scrum
- Kanban
- XP
- Agile Methodologies
- Agile Estimation
- Conflict Resolution and Negotiation
- Process Improvement
- Team Facilitation
- Coaching and Mentoring
- Scrum Events
- Stakeholder Management
- Continuous Improvement
- Agile Project Management
- Servant Leadership
- Time Management and prioritization
- Problem Solving
- Agile Adaptability
- JIRA
- Confluence
- MIRO
- ETL
- SQL
- Python / PySpark
Websites
Accomplishments
- Spotlight Award, Recognized by client with an Appreciation Award for instrumental contributions in creating a high-performing Scrum team and ensure the product delivery on-time through proficient implementation of the Scrum framework.
- The Budding Star, Recognized by the client with an Appreciation Award for flawlessly executing end-to-end tests for critical modules, achieving zero defects in production as the sole test resource.
Hobbies and Interests
- Passionate about Agile Frameworks
- Client Engagement
- Mastering the SAFe framework to drive excellence and effective scaling for teams and organizations.
Languages
- English, Full Professional Proficiency
- Tamil, Full Professional Proficiency
Personal Information
Date of Birth: 02/27/95
Certification
- ✅ Certified SAFe 6 Agilist
- ✅ Professional Scrum Master I (PSM I)
- ✅ Certified Scrum Master (CSM) – Scrum Alliance
Languages
Telugu
First Language
Tamil
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Scrum Master
Renault Nissan Technology Business Center India
02.2024 - Current
Scrum Master
Accenture Solutions Pvt Ltd
09.2020 - 11.2023
ETL Automation Test Analyst
Accenture Solutions Pvt Ltd
05.2016 - 08.2020
Master Of Computer Application -
Annamalai University
Bachelor Of Computer Application -
Khadir Mohideen College
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