Hariharan S
Sriperumbudur
Summary
Dynamic quality assurance specialist with over 10 years of experience in the automotive industry. Proven ability to enhance customer satisfaction through effective communication and collaborative teamwork, delivering measurable improvements in service quality and compliance.
Overview
12
12
years of professional experience
Work History
DY Auto India Pvt Ltd
Sr.Engineer
SIPCOT Industrical Park, Vallam Vadagal, Sriperumbudur
09.2024 - Current
- Executed EO/4M/Localization ISIR review, securing timely customer approvals.
- Monitored Revalidation Report Plan to align with actual outcomes.
- Implemented effective countermeasure strategies to resolve customer complaints.
- Applied 8D Problem Solving methodology to improve issue resolution processes.
- Managed customer relations for HYUNDAI, KIA, and Mando to enhance satisfaction.
- Coordinated supplier management for local and NCR vendors to uphold quality standards.
- Conducted PPAP/ISIR documentation and process audits for compliance assurance.
Dae Seung Autoparts India Pvt Ltd
Engineer
Sriperumbudur
06.2013 - 09.2024
- Organized and prioritized tasks to efficiently meet service objectives.
- Promptly identified customer needs to enhance satisfaction and service quality.
- Delivered exceptional service through face-to-face interactions and phone communications.
- Collaborated with cross-functional teams to achieve organizational goals.
- Finalized revalidation documents and weekly/monthly quality status reports.
- Prepared monthly PPM status reports for inline processes and vendors.
- Monitored rejection/rework reports to address quality issues effectively.
- Supported IATF-16949 audits and prepared IMDS reports.
Education
Diploma in Mechanical Engineering -
Vignesh Polytechnic College
Tiruvannamalai06-2013
Skills
- EO/4M review
- 8D problem solving
- ISIR/PPAP documentation
- Customer relationship management
- Supplier quality assurance
- Proces quality improvement
- Cross-functional collaboration
- Revalidation document preparation
- Process & Supplier PPM monitoring
- Troubleshooting
Affiliations
- Internet Surfing
- Listening songs
- Watching youtube about new technology.
Languages
Tamil & English
First Language
Timeline
DY Auto India Pvt Ltd
Sr.Engineer
09.2024 - Current
Dae Seung Autoparts India Pvt Ltd
Engineer
06.2013 - 09.2024
Diploma in Mechanical Engineering -
Vignesh Polytechnic College
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