Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Harikesh Singh

Senior Quality Assurance Engineer
Hyderabad,Telangana

Summary

Automation enthusiasts, who like to identify weak spots and find unique and creative ways to break software and identify potential problems. Loves to work to optimize and improve efficiency. Enjoys the synergies of proving concepts, team working and collaboration, as well as learning. Offering creative and critical thinking skills with experience in analysis, custom tools and automation test engineering. Also a systematic and highly productive QA team leader with subject matter expertise in Automation Testing. Good crisis management, project coordination and problem-solving skills. Successful at complying with strict design and product specifications.

Overview

4
4
years of post-secondary education
10
10
years of professional experience

Work History

ServiceNow Senior Quality Assurance Engineer

ServiceNow
Hyderabad, Telangana
01.2019 - Current
  • Leading Automation Team, while being Individual contributor, also leading QE effort for different modules in project
  • Developed Automation to reduce testing effort, created effective and efficient automation strategies for smoke and regression suites.
  • Automation of daily activities. - Developed service now utility which saves approx. 320 hours / year.
  • Effective use of ServiceNow APIs along with JavaScript and database knowledge is key for development projects.
  • Designed and developed solutions across integrations, user administrations and tools for internal usage.
  • QA assignments are achieved via automation and technologies used are Java, Maven, JUnit, Selenium
  • Currently Managing Automation Team of 7 employees, overseeing hiring, training, and professional growth of employees.
  • Led team successfully for developing Smoke Suites before prod go live.
  • Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Trained and guided team members in quality assurance standards, policies and procedures and automation framework.
  • Assured consistent quality of production code by implementing precise automation scope for regression and maintenance testing, resulting in drop in customer bugs.

Senior Quality Assurance Engineer

Oracle India PVT LTD, Domain Manufacturing
Hyderabad, Telangana
06.2016 - 01.2019
  • Led Trained and guided Automation team members in quality assurance standards, policies and procedures across Globe (China + India + USA).
  • Created test cases and test scripts to maintain cohesive team approach to product development.
  • Reduced QA cycle time by 8% by implementing new quality assurance and customer service standards
  • Supported development teams across all phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Created POC in Selenium for client for cloud-based application.
  • Modeled Automation Framework, aligning with industry standard designs and existing system code base.
  • Led Team for Automation for mobile application using CloudMonkey tool

Consultant

Capgemini Limited, Barclays Bank
Pune, Maharastra
01.2016 - 06.2016
  • Developed Automation Framework for Banking Application, where source code was not given
  • Worked as only team member in Automation team handling automation on client application
  • Developing Automation Test Scripts using QTP.
  • Involved in Test scenarios designing, Test case designing and review of test cases.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed strategic component development plans to support future projects.

Test Engineer

Infosys Limited
Hyderabad, TG
11.2011 - 12.2015
  • Led Small team for automation in different projects
  • Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
  • Created Automation frameworks, For Retail companies, like - Walmart, Lowe's, DHL
  • Created comprehensive test plans, test scripts and use cases to support testing objectives.
  • Got 7/7 ELF (Engagement Level Feedback) from client for Walmart and Lowes.com projects, and won several accolades.

1. Client: DHL (January, 2015 to January 2016)

  • Led team of 3 for automation for DHL client's java Base application.
  • Created Automation framework using UFT tool.
  • Automation saved 900 hours annually for client.
  • Developed POC for Adidas for UI automation

2. Client: Lowe’s, USA (January, 2013 to Jan 2015)

  • Worked in large team, handling automation, and leading smoke efforts.
  • Created Hybrid framework using Java selenium
  • Created Cucumber BDD framework from scratch for Lowe's when client moved form UFT to selenium
  • Automated Adobe CQ5 application.
  • Built and improved Automation Framework to support company strategies.
  • Created automation smokes for many modules
  • Got client appreciation for leading automation activities

3. Client: Walmart (June 2012 to December 2012)

  • Developed Automation for Annual Enrollement application
  • Wrote utility for Macros QTP integration.
  • Wrote Macros for automatic processing of data, which saved 10000$/year for customer.

Education

B.Tech - Electronics and Instrumentation

Galgotia’s College And Engg
Greater Noida
08.2007 - 07.2011

12th And 10th - PCM

Lucknow Public School U.P. Board
Lucknow, UP

Skills

    ServiceNow

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Accomplishments

  • STAR certified Infoscion (STAR, abbreviated form of Savvy, Team working, articulate and Responsible, certification is a training program for soft skills anchored by the Infosys Leadership Institute).
  • Placed in band of top 5% employees in Infosys based on excellent performance.
  • Active team member in IVS - Sezzlers and organized unit level events.
  • Got 7/7 ELF (Engagement Level Feedback) from client for Walmart and Lowes.com projects.
  • Certification DetailsInfosys Internal Certifications:1.
  • IVS Technology Sp-3 DW (Data Warehousing).
  • 2.
  • IVS technology 101- JEE Elective.
  • 3.
  • IVS technology 202- C++.

Timeline

ServiceNow Senior Quality Assurance Engineer

ServiceNow
01.2019 - Current

Senior Quality Assurance Engineer

Oracle India PVT LTD, Domain Manufacturing
06.2016 - 01.2019

Consultant

Capgemini Limited, Barclays Bank
01.2016 - 06.2016

Test Engineer

Infosys Limited
11.2011 - 12.2015

B.Tech - Electronics and Instrumentation

Galgotia’s College And Engg
08.2007 - 07.2011

12th And 10th - PCM

Lucknow Public School U.P. Board
Harikesh SinghSenior Quality Assurance Engineer