Proactive and results-oriented professional with proven expertise in customer relationship management and digital marketing, honed at Aryabhangy and Sutherland Global. Excelled in enhancing customer experiences and streamlining operations, leveraging social media knowledge and exceptional communication skills. Demonstrated ability to quickly adapt, leading to significant improvements in customer satisfaction and operational efficiency.
It is a non-voice process, and major role is the customer interaction and making business operations better through my communication skills. Apart from that, some data entry and training newbies are also part of my job.
Worked as a digital marketing executive. Mainly handled social media and youtube and did facebook, E-mail, Instagarm Marketing. Apart from that did some data entry works here.
Social Media Knowledge