HARIKRISHNAN M
Kannur
Summary
9+ years of work experience involving Sales,Marketing,Team leading & Management, Passionate & Committed to Utilizing Skills to further Exploring Career Enrichment in Corporate world. Enterprising Branch manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
5
5
Languages
Work History
Branch Manager
Kosta Shipping LLP
01.2023 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
Entrepreneur
Dot Hom Retails
08.2020 - Current
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Evaluated suppliers to maintain cost controls and improve operations.
- Set organizational mission, business vision and employee expectations for firm.
- Sourced top-quality candidates to fill key roles
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings
- Built business to 417+ customers daily walk-in by implementing effective marketing and customer engagement plans
Senior Relationship Manager
Bimal Auto Agency India Pvt Ltd
09.2015 - 03.2020
- Oversaw team of 7 members that executed all sales activities, established and achieved sales goals through effective sales management techniques
- Recruited,trained, and mentored staff on client profiling, conducting sales meetings, and closing deals
- Exceeded goals and expectation conducted skills assessment, performance management,development feedback, and coaching of employees and sales force
- Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers
- Certified by MSIL (Maruti Suzuki India Ltd.) on 2019 for Team Leading.
Sales Officer
The Hindu
03.2015 - 09.2015
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Responded to customer needs by answering questions and providing detailed information about institutional products by company
- Managed and motivated sales team to increase revenue of 10% .
- Created and implemented successful sales campaigns to drive leads and increase sales
Sales Consultant
Hilton Hyundai
05.2010 - 03.2012
- Sales and Successful Monthly Target Achiever Giving Premium Hospitality and Experience to Customer Reporting to General Manager
- Handling Team of 6 and above Finding Field Events and Places Reporting of Daily Sales and Others
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products
Education
BBA - Marketing Management And Research
MS Ramaiah College of Arts, Bangalore University
Bengaluru, KA 05.2012 - 05.2015
BBM - Project Management
Poineer Cars India Pvt Ltd
Kannur, KL 04.2001 -
Bachelor of Arts - Economics
Govt Arts College
Kerala University 05.2008 - 05.2011
High School Diploma -
Sansensourium Technopark
Thiruvananthapuram 04.2010 - 05.2011
Skills
Marketing Strategy
Digital Marketing
Excellent Communication Skills
Creativity and Problem Solving
Inventory management
Effective leader
Coaching and mentoring
Business planning
Team building
Sales Development
Reliability
Additional Information
INTERNSHIP
Marketing Manager at Neilsen India Pvt Ltd, Bangalore, Bengaluru
(December 2014 – March 2015)
Timeline
Branch Manager
Kosta Shipping LLP
01.2023 - Current
Entrepreneur
Dot Hom Retails
08.2020 - Current
Senior Relationship Manager
Bimal Auto Agency India Pvt Ltd
09.2015 - 03.2020
Sales Officer
The Hindu
03.2015 - 09.2015
BBA - Marketing Management And Research
MS Ramaiah College of Arts, Bangalore University
05.2012 - 05.2015
Sales Consultant
Hilton Hyundai
05.2010 - 03.2012
High School Diploma -
Sansensourium Technopark
04.2010 - 05.2011
Bachelor of Arts - Economics
Govt Arts College
05.2008 - 05.2011
BBM - Project Management
Poineer Cars India Pvt Ltd
04.2001 -