Dynamic telecom professional with over 25 years of experience in OSS/BSS, specializing in solution architecture, application design, and transformation programs for British Telecommunications and global operators. Expertise encompasses large-scale data migration, in-life product support, and system integration, supported by a strong command of Agile methodologies and project leadership. Proven track record of delivering scalable, customer-centric solutions through collaborative teamwork and adaptability, demonstrating a commitment to driving impactful outcomes. Recognized for reliability and a steadfast focus on achieving organizational goals while leveraging strong research, analysis, and communication skills.