Harini Balaguruvan
Hyderabad
Summary
Highly-motivated employee with 6.7 years desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Inside Sales Manager
Appizion Consulting & Solutions Pvt Ltd
Hyderabad
10.2024 - Current
- Successfully developed a robust pipeline of clients for IT project services and staffing solutions.
- Identified client needs through strategic conversations, offering customized technology solutions.
- Closed new business deals while expanding existing accounts to drive revenue growth.
- Collaborated effectively with recruitment and technical delivery teams for quality service fulfillment.
- Negotiated favorable contracts and pricing models aligned with company objectives.
- Fostered strong client relationships to support retention and upselling strategies.
- Conducted thorough market research on industry trends and competitive offerings.
- Leveraged CRM systems to manage leads, track activities, and report key performance metrics.
Inside Sales Representative
Tekskill India Pvt Ltd
Hyderabad
03.2024 - 10.2024
- Generated leads through targeted cold calling and email campaigns, increasing sales inquiries and expanding customer pipeline.
- Leveraged CRM system to manage client interactions, enhancing follow-up efficiency and sales tracking.
- Established relationships with key decision-makers, improving conversion rates and closing sales.
- Maintained strong connections with customers and stakeholders, fostering repeat business and referrals.
- Utilized statistical software to clean data for analysis, informing decision-making and strategic planning.
- Handled clients including TCS and Walkaroo International Pvt Ltd.
Business Development Executive
WeAlwin Technologies Pvt Ltd
Madurai
09.2021 - 10.2023
- Developed and executed comprehensive sales strategies that consistently surpassed monthly and quarterly targets.
- Identified and leveraged new revenue opportunities through strategic use of social media platforms.
- Cultivated strong business relationships, prioritizing client satisfaction to drive repeat business and referrals.
- Led implementation of complex sales and marketing initiatives, achieving significant revenue growth.
- Maintained detailed documentation for sales, marketing, and business development with precision.
- Collaborated with senior management to align sales objectives with overall business strategy.
- Provided essential support to team members, embracing additional responsibilities with dedication.
- Managed key clients, including ORO NFT Marketplace, Tethereum Exchange, Coinbank Exchange, and Millionero.
Business Development Executive
Techage International Manpower
Chennai
08.2017 - 12.2019
- Acquired extensive product and service knowledge to address customer needs effectively.
- Cultivated strong relationships with new and existing clients through consistent communication.
- Conducted comprehensive needs assessments to align solutions with client demands.
- Managed a detailed list of prospective clients using CRM technologies for tracking.
- Facilitated client discussions to navigate the sales funnel and close deals successfully.
- Executed market research and outbound calls to generate leads and reach potential clients.
- Collaborated with sales teams to strategize account management and expansion efforts.
- Represented company at client sites, marketing services through face-to-face interactions.
Customer Care Executive
Om Innovation
Chennai
09.2016 - 04.2017
- Resolved customer concerns efficiently, enhancing interactions and ensuring effective problem resolution.
- Delivered tailored solutions to meet unique consumer demands, increasing customer retention rates.
- Developed strong customer connections through proactive communication, fostering trust and repeat business.
- Ensured accurate transmission of information, improving service quality and customer perceptions.
- Maintained organized filing system for streamlined processing of customer accounts and record-keeping.
- Consistently responded to consumer inquiries promptly, generating positive feedback and satisfaction.
Education
MBA - Banking And Finance
Sree Pashmi Institute of Management & Science
Coimbatore11-2024
Bachelor of Commerce - Banking And Finance
Meenakshi Collage For Women's
Chennai04-2016
Skills
- Financial analysis
- Market research
- CRM management
- Client relationship management
- Sales strategy development
- Business negotiation
- Problem solving
- Product Demo
- Deal finalizing
Languages
Tamil
First Language
Telugu
Elementary (A2)
A2
English
Proficient (C2)
C2
Timeline
Inside Sales Manager
Appizion Consulting & Solutions Pvt Ltd
10.2024 - Current
Inside Sales Representative
Tekskill India Pvt Ltd
03.2024 - 10.2024
Business Development Executive
WeAlwin Technologies Pvt Ltd
09.2021 - 10.2023
Business Development Executive
Techage International Manpower
08.2017 - 12.2019
Customer Care Executive
Om Innovation
09.2016 - 04.2017
MBA - Banking And Finance
Sree Pashmi Institute of Management & Science
Bachelor of Commerce - Banking And Finance
Meenakshi Collage For Women's
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