Working as an Process Developer and worked as an MLD Associate with 2 years of experience for TRON process, seeking for a position where i could learn new things and explore my knowledge in any kind of field.
Overview
4
4
years of professional experience
Work History
Process Developer
Genpact private limited
Hyderabad
09.2022 - Current
Worked as an process associate(chat/email support) for Google client
We deal with the Google Pay users regarding there issues with transactions, payments and usage of application
After 18months, through internal job posting moved into workforce management team as an real time analyst and promoted as process developer.
MLD Associate
Amazon Development Center
Hyderabad
07.2020 - 05.2022
The TRON team is an initiative which partners with the Amazon Robotics team to remotely handle exceptions in the Amazon Robotic Fulfillment Centers
A remote associate provides supervisory control when automated tasks fail for any reason
Our strategy is to employ a human-as-sensor model and allow humans to perform just those portions of a task that require higher order cognitive ability
Education
Bachelor Of Technology - Electronics & Communication Engineering