Harini Ramesh
Chengalpattu
Summary
Dedicated tele caller executive with proven skills in effective communication and customer engagement. Experienced in call management and data documentation, committed to delivering exceptional customer service and training new team members.
Overview
1
1
year of professional experience
Work History
Tele caller executive
beginner
Chengalpattu
05.2026 - 05.2027
- Engaged customers through effective communication during promotional campaigns.
- Answered incoming calls and provided accurate information to customers.
- Developed positive relationships with customers while providing excellent service.
- Identified customer needs, clarified information, researched every issue, and provided solutions.
- Resolved customer inquiries promptly while maintaining a positive attitude.
- Offered support and solutions to customers in a timely manner.
- Utilized computer technology to handle high call volumes.
- Called prepared lists of leads and read short scripts to promote products and services.
- Supported team in managing and refining call scripts to improve outreach effectiveness.
- Provided feedback to improve call strategies and customer engagement techniques.
- Collaborated with colleagues to streamline call processes and enhance efficiency.
- Trained new hires on calling protocols and company policies to ensure consistent service delivery.
- Documented customer interactions accurately for follow-up purposes.
- Recorded customer responses to analyze trends and enhance future engagement strategies.
Education
Associate of Arts - 1st Year College Studying
E.V.Velu Girls Matric Higher Secondary School
India, Tamil Nadu 06-2028
Skills
- Call management
- Customer service
- Customer communications
- Answering questions
- Effective communication
- Team collaboration
- Data documentation
- Training facilitation
- Problem-solving skills
- Trend analysis
Work Preference
Work Type
Part TimeSalary Range
₹500/hr - ₹10000/hrTimeline
Tele caller executive
beginner
05.2026 - 05.2027
Associate of Arts - 1st Year College Studying
E.V.Velu Girls Matric Higher Secondary School